Room Attendant (Seasonal) (AM) ("Recamarero/a")
About The Position
The Room Attendant ("Recamarero/a") performs routine duties in cleaning and servicing guest rooms and bathrooms under the supervision of the housekeeping supervisor. This role requires presenting a positive and professional image of the property by demonstrating courtesy, honesty, and friendliness always. The attendant will proactively engage with guests, responding promptly and professionally to requests or concerns, and maintain exceptional standards of cleanliness and presentation in all assigned guest rooms. Responsibilities include replenishing in-room amenities and supplies, reporting maintenance issues, safety concerns, or damaged items promptly, and maintaining linen rooms and housekeeping carts in a clean, organized, and orderly condition. The role also involves accurately documenting room status and linen usage, performing scheduled deep-cleaning tasks and special cleaning assignments, handling special guest cleaning requests efficiently, and ensuring all lost-and-found items are turned in immediately. Following all safety, security, and sanitation standards and procedures is crucial, as is ensuring guestroom access is limited to registered guests only. A strong attention to detail and a commitment to service excellence are expected, along with performing additional duties as directed by the leadership team.
Requirements
- At least 1 year of relevant experience and/or training.
- Availability to work on weekends and holidays is required.
- Able to complete digital checklists, reports, and status updates efficiently.
- Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.
Nice To Haves
- Previous similar position in a hotel, or similar business entity preferred.
Responsibilities
- Clean and service guest rooms and bathrooms according to established housekeeping standards and procedures.
- Present a positive and professional image of the property by demonstrating courtesy, honesty, and friendliness always.
- Proactively engage with guests, responding promptly and professionally to requests or concerns.
- Maintain exceptional standards of cleanliness and presentation in all assigned guest rooms.
- Replenish in-room amenities and supplies to ensure guest comfort.
- Report maintenance issues, safety concerns, or damaged items promptly to the supervisor.
- Maintain linen rooms and housekeeping carts in a clean, organized, and orderly condition.
- Accurately document room status and linen usage on assigned worksheets or systems.
- Perform scheduled deep-cleaning tasks and special cleaning assignments as directed.
- Handle special guest cleaning requests efficiently and with a service-focused attitude.
- Ensure all lost-and-found items are turned in immediately in accordance with hotel policy.
- Follow all safety, security, and sanitation standards and procedures.
- Ensure guestroom access is limited to registered guests only.
- Demonstrate strong attention to detail and a commitment to service excellence.
- Performs additional duties and responsibilities as directed by the leadership team.
Benefits
- Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
- Discounted Hotel Rooms for you, family and friends.
- Free Employee Parking and/or discounted MTS Pronto card.
- Free Meals & Refreshments during working shifts.
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
