Room Attendant - Full Time

Westmont Hospitality Group • St. John's, NL

6d • CA$19 - CA$21 • Onsite

About The Position

The Housekeeper/Rooms Attendant is responsible for maintaining a clean and appealing guest room according to policy and brand standards.

Requirements

• High School diploma, or equivalent
• Previous hotel experience required
• Must be in excellent physical condition;-labour intensive work, heavy lifting required
• Above average customer service and communication skills
• Operate small appliances / electrical equipment
• Must have a pleasant, outgoing personality
• Must be honest, reliable and dependable and practice good hygiene
• Must demonstrate behavior consistent with core values
• Must be a team orientated individual with good interactive skills
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace
• Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace

Responsibilities

• Cleaning a minimum of 16 guest rooms daily as per Hotel standards
• Checking clean and vacant rooms for AM discrepancy report
• Reporting on status of rooms to supervisor on duty, at closing of day
• Checking status of all rooms end of day for PM report
• Maintaining and stocking of room attendant’s cart, on a daily basis
• Bringing lost and found items to the supervisor, daily
• Reporting malfunctions and/or damage to maintenance promptly
• Removal of garbage daily
• Change bed linen daily
• Vacuum carpeting
• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers)
• Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.)
• Thoroughly clean the bathroom area—wash shower stall, sink, floor, toilet, etc.
• Make sure that the brand standard room set-up is complied with
• Report all damage found in a room immediately
• Report all missing items in a room and any personal guest items found in vacant rooms immediately
• Notify housekeeper of all roll-a-ways or cribs in rooms for pick-up and storage
• Responsible for pass key and ensuring it is turned in daily
• Ensuring all “lost and found” items are turned in to Housekeeping Manager or Front Desk immediately
• Shut off all lights, TVs, and air conditioners when leaving room
• Assist the Housekeeping Manager with any additional cleaning chores that may be assigned
• Other duties as assigned by supervisors or managers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED