Room Attendant Full-Time

Marcus Corporation•Milwaukee, WI

1d•Onsite

About The Position

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Room Attendant you will oversee the opening of the Housekeeping Department to include assignment of daily work and provide courteous and prompt reception to all associates and guests both in person and via the telephone. Connected to the newly expanded Baird Center, Hilton Milwaukee is Milwaukee's largest hotel. Originally built in 1927 as the Schroeder Hotel, the property features over 700 guest rooms, more than 34,000 square feet of meeting and event space, and hosts thousands of guests, associates, and visitors each year.

Requirements

Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
Ability to read, write and speak in English in an articulate, clear manner is required.
Must be efficient with computer programs and have a basic working knowledge of computers.
Must possess good phone etiquette.

Nice To Haves

One year of Housekeeping experience is preferred.
High school diploma preferred.
Bi-lingual Spanish is preferred.

Responsibilities

Open Housekeeping Department, assign Room Attendant schedules, maintain call and occupancy logs, and update room status.
Answer phone calls professionally, take messages, and follow up as needed.
Provide computer printout reports.
Maintain cleanliness of Housekeeping Office and locker rooms.
Ensure excellent guest/associate rapport by responding promptly and courteously to requests.
Assist with Lost and Found, including packing and mailing packages.
Support Housekeeping Managers with paperwork and clerical duties.
Perform other assigned duties.

Benefits

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another while maintaining your service with the company
Early wage access
Paid time off
Medical, dental, and vision insurance (offered after 30 days of employment)
company-paid life insurance
employee assistance program offer
401k with employer match