Room Attendant

Spire Hospitality•Birmingham, AL

2d•Onsite

About The Position

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Requirements

High school diploma or its equivalent
Previous Housekeeping Room Attendant experience preferred

Responsibilities

Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction