Room Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT • Asheville, NC

11d • Onsite

About The Position

Every great guest experience starts with an exceptional room. At The Radical Hotel, we believe every detail tells a story. From thoughtfully prepared guest rooms to beautifully maintained spaces, our Housekeeping Room Attendants help create the unforgettable experiences that keep guests coming back. Located in Asheville's vibrant River Arts District, The Radical is a boutique lifestyle hotel and proud member of Hilton's Tapestry Collection. Our hotel celebrates art, creativity, and community—and we're looking for team members who take pride in their work and enjoy being part of something unique. If you're dependable, detail-oriented, and passionate about creating welcoming spaces, we'd love to have you on our team.

Requirements

• Strong attention to detail and pride in delivering quality work
• Reliable, punctual, and dependable
• Positive attitude with a strong work ethic
• Ability to work independently and as part of a team
• Comfortable standing, walking, bending, lifting, and performing physical tasks throughout the shift
• Ability to lift up to 30 pounds
• Flexible availability, including weekends and holidays
• Bend and reach to dust, clean and make beds and bathroom
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Nice To Haves

• Previous hotel housekeeping experience is preferred but not required—we're happy to train motivated individuals

Responsibilities

• Clean and service guest rooms to Hilton and hotel quality standards
• Make beds, replace linens, towels, and guest amenities
• Clean and sanitize bathrooms, bedrooms, and living spaces
• Vacuum, dust, mop, and maintain assigned guest rooms and public areas
• Inspect rooms to ensure every detail is guest-ready
• Report maintenance concerns, safety hazards, and damaged items promptly
• Restock housekeeping carts and maintain organized supply areas
• Follow all safety, sanitation, and hotel cleanliness procedures
• Respect guest privacy while working efficiently and professionally
• Work closely with the Front Desk and Engineering teams to prepare rooms for arriving guests
• Assist with deep cleaning projects and special assignments as needed

Benefits

• Employee discounts on hotel stays, dining, and Hilton travel benefits
• Paid time off and holiday benefits (for eligible employees)
• Health, dental, and vision insurance (for eligible employees)
• 401(k) with company match (for eligible employees)
• Disability insurance
• Employee assistance program
• Room Discounts
• Employee Food and Beverage Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed