Prince Waikiki: Room Attendant (Full Time)

Human Resources Team•Honolulu, HI

8d•Onsite

About The Position

Prince Waikiki is seeking a Full Time Room Attendant to join their dynamic team of hospitality professionals. The role involves performing routine tasks of cleaning and servicing guest accommodations according to hotel standards and procedures, replenishing supplies, and ensuring guest satisfaction. Prince Waikiki is committed to creating a hospitality company with unlimited future and values that reflect the dedication and passion of its employees, focusing on the quality of relationships built with employees, guests, and partners.

Requirements

Must be able to satisfactorily communicate verbally to receive instructions and communicate with guests.
Must be able to understand and follow directions when handling cleaning solutions and chemicals.
Must be able to handle the mental and physical demand requirements.

Nice To Haves

Able to clean rooms according to standards and in the allotted time.
Able to push/pull a fully supplied housekeeping cart that weigh approximately 300lbs.
Able to continuously kneel, bend, stoop, and reach above shoulder level to clean.
Able to use mop, broom and cleaning supplies and solutions.
Able to lift approximately 15 to 20 lbs of clean or dirty linen.
Must be able to read assignment sheet and directions for proper use of cleaning solutions.
Must be able to verbally communicate to hotel guests and other hotel employees.

Responsibilities

Perform routine tasks of cleaning and servicing guests’ accommodations such as rooms, suites, bathrooms, etc. according to hotel standards and procedures.
Replenish supplies, towels, etc. for guest rooms.
Clean bathtubs, toilets, sink walls, mirrors and marble and floor surfaces using cloths, brushes, and/or authorized cleaning agents.
Strip and make beds and change bed linens.
Push and pull a vacuum cleaner throughout the entire room, including areas fronting entry door.
Empty trash.
Dust all furniture, pictures, armoires, window ledges and other areas thoroughly.
Replenish amenities, linens and supplies in guest rooms.
Responsible for the control of hotel issued keys at all times.
Keep assigned landing areas clean.
Keep all assigned equipment in good working condition.
Keep assigned carts neat, organized and restock carts prior to the start of the shift.
Report necessary maintenance and repair work needed in guest rooms.
Report any unauthorized or suspicious person on the guest room floors to security.
Follow safety procedures and policies.
Greet all guests and lends assistance if needed.
Properly handle lost and found items.
Assist in stocking supply closet and reports any shortages.
Deliver items requested by guests to the rooms.
Respond to guest inquiries. Provide guest assistance, direction and information as needed.
Perform other related duties as assigned or required.