Room Attendant

Sage Hospitality • Santa Monica, CA

8d • Onsite

About The Position

The Pierside Hotel is seeking a Room Attendant to join their team in serving guests with creativity and passion. Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier, this Santa Monica Beach hotel is an inviting destination for Southern California getaways. Guests feel at home in beautifully decorated rooms and suites with ocean views and modern amenities and can soak up the SoCal sunshine with a cocktail by the outdoor heated pool, or get energized in our well appointed fitness center. As part of Sage Hospitality Group, they passionately strive to be the best and create excellence in everything they do, believing in enriching lives one experience at a time. They empower employees to make positive impacts on the communities in which they live and work. By providing genuine service, they build relationships with guests and value for shareholders, and they create unforgettable experiences. They are looking for independent thinkers who harness their entrepreneurial spirit to break preconceived notions. They are not afraid to forge their own path, which is what industry leaders do. That’s why they welcome risk takers and creative spirits alike. No matter the daily role, Sage recognizes that success is about more than the work done—it’s really about who you are, which is why they invest in personal and professional growth. They hope you consider joining them!

Requirements

• No formal education or training
• None
• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Responsibilities

• Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Benefits

• Medical, dental, & vision insurance
• Paid time off
• Eligible to participate in the Company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed