Room Attendant | Nightsky | San Luis Obispo, CA
About The Position
Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, our luxurious eco-tents, al fresco gathering spaces, and curated activities offer guests a refined, comfortable immersion in nature. Our personality is warm, adventurous, neighborly, stylish yet approachable. We believe in the power of shared humanity, in balance, in embracing nature’s rhythm, and in taking it easy while delivering thoughtful, meaningful hospitality. Set within Nightsky, Marcerro features a creative and cleverly-designed F&B program to minimize service complexity while guests are encouraged to mingle together through communal programming for a memorable experience. Marcerro—a name born from the union of mar (sea) and cerro (hill)—pays homage to the stunning natural convergence of the Pacific Ocean and the Santa Lucia Mountains that cradle our site. This unique positioning inspires everything we do, from the ingredients we source to the atmosphere we create. We operate a streamlined, light-touch service model—where guests may encounter only a few “hosts,” but every detail feels curated, intentional, and inspired by the natural world around us.
Requirements
- Previous hotel housekeeping, residential cleaning, janitorial, or related experience preferred.
- Strong attention to cleanliness, detail, organization, and presentation.
- Ability to follow cleaning procedures, room standards, assignments, and safety instructions consistently.
- Dependable attendance and the ability to work independently while contributing to a team.
- Comfortable interacting with guests and working around occupied accommodations.
- Flexible availability, including mornings, weekends, and holidays.
- Comfort working indoors and outdoors across hills, pathways, varied terrain, and changing weather conditions.
- Ability to stand and walk for extended periods; bend, kneel, reach, push, and pull; and regularly lift or move up to 50 pounds.
Responsibilities
- Clean and prepare guest tents, ensuite bathrooms, private decks, entry areas, and other assigned spaces according to Nightsky standards.
- Make beds, replace linen and terry, clean bathrooms, dust furnishings, vacuum and mop floors, clean glass and fixtures, remove trash, and reset accommodations for arrival.
- Replenish guest supplies, amenities, beverages, and other in-room items according to established placement and par standards.
- Complete departure, stayover, vacant-room, deep-cleaning, and special-request assignments within established productivity expectations.
- Inspect each accommodation before completion to ensure it is clean, fully staged, functioning properly, and ready for the guest.
- Protect the condition and appearance of bedding, furnishings, décor, fixtures, decks, outdoor furniture, and guest-facing equipment.
- Report maintenance concerns, damage, missing items, pest activity, safety hazards, and unusual conditions promptly.
- Communicate room status, delays, guest requests, and required follow-up clearly with leadership.
- Maintain a clean, organized, and properly stocked housekeeping cart and assigned supply areas.
- Handle linen, terry, amenities, chemicals, and cleaning supplies responsibly to minimize waste, damage, and unnecessary replacement.
- Assist with linen collection, laundry production, stocking, public-area cleaning, amenity delivery, and other housekeeping needs as assigned.
- Respect guest privacy and follow all procedures related to room access, keys, occupied accommodations, lost and found, and personal belongings.
- Respond courteously to guests and provide assistance or connect them with the appropriate team member when needed.
- Follow safe procedures for chemicals, equipment, lifting, carts, personal protective equipment, and working on decks, pathways, and varied terrain.
- Support arrivals, groups, events, special occasions, and property-wide preparation based on operational needs.
- Perform other housekeeping and cross-functional duties as assigned.
Benefits
- Generous health, dental and vision insurance, plus 401K.
- Comprehensive onboarding and training plan to set you up for success.
- Coaching, feedback, and mentorship to develop yourself and your team.
- Personalized development plan to fit your individual role and career goals.
- Leadership courses to improve your personal and interpersonal effectiveness.
- Monthly fitness and transportation credits.
- Generous PTO and 9 paid holidays.
- Opportunities to volunteer and give back to our local communities.
- Paid Parental Leave.
- Tuition reimbursement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
