Bellperson / Gold Cart Attendant | Nightsky | San Luis Obispo, CA

PM Hotel Group•San Luis Obispo, CA

12h•Onsite

About The Position

This role involves operating golf carts, assisting guests with luggage and transportation, providing property orientation, and supporting various onsite activities and events. The Bellperson / Gold Cart Attendant will also be responsible for maintaining a clean and organized work area, managing daily administrative tasks, and ensuring guest safety and satisfaction. Effective communication with other departments and adherence to company safety standards are crucial. The position also requires cross-training in other operational tasks, including front desk coverage.

Requirements

Exceptional verbal and written communication with strong interpersonal skills.
Strong computer skills; knowledge of hospitality systems is a plus.
Engaging, personable, and passionate about connecting with people.
Master of multi-tasking, staying cool and collected in a dynamic environment.
Strong attention to detail, organization, speed, and accuracy when managing multiple tasks.
Ability to work independently with minimal supervision.
Excellent team player who collaborates effectively with co-workers.
Maintain a reliable, punctual attendance record.
Thrive on learning new things and staying curious about the area.
Have a personal interest in the outdoors, wellness, or active lifestyles.
Physical ability to lift up to 45 lbs, stand, walk, bend, and move comfortably outdoors in varying weather conditions and uneven terrain.
Flexible schedule availability to work early mornings, evenings, weekends, and holidays based on business needs.
Have a clean driving record as verified by the DMV.

Nice To Haves

Previous experience in valet, bell service, customer service, or hospitality preferred.

Responsibilities

Operate golf carts responsibly, prioritizing guest safety and comfort.
Conduct pre-shift vehicle checks and maintain golf carts (clean, charged, guest-ready).
Communicate vehicle or safety concerns to managers immediately.
Greet guests warmly, assist with luggage, and provide transportation to and from eco-tents.
Provide property orientation and inform guests about amenities, dining, and local activities.
Communicate effectively with departments (Front Desk, Housekeeping, Maintenance, Food & Beverage) regarding guest requests and operational flow.
Maintain a clean, organized, and presentable station and luggage storage area.
Manage daily station administration, including calls, radio communication, and responding to requests.
Support onsite programming, groups, events, activations, and other guest experiences.
Uphold company safety standards, report hazardous/suspicious activity, and follow emergency procedures.
Complete assigned cross-trained operational tasks, including guest programming, group/event execution, guest requests, and front desk coverage.