Room Attendant

Parable Hospitality•Anaheim, CA

60d•Onsite

About The Position

Residence Inn Yorba Linda-Anaheim Hills is looking for a dynamic, full-time Room Attendant to join the team! The room attendant is responsible for cleaning rooms, hallways and other areas as assigned and complying with Company standards.

Requirements

Must maintain a friendly, cheerful and courteous demeanor at all times.
Must communicate effectively with guests and fellow team members.
Must be able to clean guest rooms to Company standards including making beds, dusting, vacuuming, cleaning bathrooms completely, and wiping down walls.
Must be able to clean rooms within the established minutes-per-room guideline.
Must follow Company policy for room amenities.
Must turn in all items left in guestroom to manager immediately.
Must maintain complete security of master room key and return it at the end of shift.
Must not leave the property with key.
Must report any maintenance items that need immediate attention.
Must be able to assist with laundry as needed.
Must report any missing/found articles or damage to the Executive Housekeeper.
Must be able to provide assistance to other team members and departments.
Must be able to perform other duties as assigned, requested or deemed necessary by management.

Responsibilities

Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
Communicate effectively with guests and fellow team members.
Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
Follow Company policy for room amenities.
Turn in all items left in guestroom to manager immediately.
Maintain complete security of master room key. Return the key at the end of shift.
Never leave the property with key.
Report any maintenance items that need immediate attention.
Assist with laundry as needed.
Report any missing/found articles or damage to the Executive Housekeeper.
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.