Hotel Room Attendant/housekeeper Homewood Suites Beachwood
About The Position
Homewood Suites Beachwood is seeking Room Attendants to maintain the cleanliness of guest rooms and suites. The role involves cleaning assigned rooms and suites to meet quality and customer-service standards, responding promptly to guest requests, and reporting discrepancies or maintenance problems to a supervisor. Typical shifts may include weekends and holidays when required. Buffalo Lodging Associates is a hotel management company based in Canton, Massachusetts, founded in 1996. It manages a portfolio of 50 hotels and partners with major hotel brands. The company describes its associates as welcoming, committed, and passionate about hospitality and operational excellence.
Requirements
- Previous experience in a hotel setting, or openness to training.
- Excellent customer-service skills.
- Ability to work independently or as part of a team.
- Ability to remain on one's feet for extended periods.
- Ability to navigate a cart weighing up to 100 lbs.
- Ability to lift and carry up to 25 lbs.
- Engaging personality.
Responsibilities
- Clean assigned guest rooms and suites to the required cleanliness and customer-service standards.
- Clean floors, vacuum, change linens, make beds, and clean bathrooms.
- Report discrepancies and maintenance problems to a supervisor.
- Respond promptly to guest requests.
- Work weekends and holidays when required.
Benefits
- Medical, dental, and vision insurance.
- 401(k) retirement savings plan with employer match.
- Paid vacation and sick time.
- Paid holidays.
- Tuition reimbursement.
- Flexible spending account.
- Company-paid life insurance.
- Company-paid short-term disability insurance.
- Long-term disability insurance.
- Employee assistance program.
- Hotel discounts for employees, friends, and family.
- Monthly employee appreciation activities and events.
- Learning and development opportunities.
- Employee referral program.
- Weekly pay, every Friday.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
