Room Attendant

Easton's Group of Hotels Inc.•Toronto, ON

14d

About The Position

Be Part of Revery Toronto Downtown, Canada’s second Curio Collection by Hilton. Are you looking for an exciting career opportunity in Hospitality? Join one of Canada’s most successful companies, striving to take your talent to the next level. With 19 hotels currently owned and managed by Easton’s Group of Hotels and 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. We strive to provide our valued employees with great benefits, perks, training, and growth opportunities. Welcome to Revery, Toronto’s first Curio Collection by Hilton. Curio Collection is a global lifestyle brand with one-of-a-kind hotels. With world-class theatre, music, and arts attractions within a short walk, we promise your curiosity will be piqued. Revery’s Curio Collection by Hilton resides within the Lifestyle realm of Hilton Hotels, embodying refined comfort and design, with a sharp connection to the neighbourhood it calls home. Revery is located in Toronto’s Entertainment District with 224 cinematic-themed rooms, multiple event spaces, a French-inspired restaurant, and an all-day lobby bar, adjacent to its box-office-themed reception. Revery opened in June 2024 and has been building its reputation as an exclusive and sought-after hotel in downtown Toronto, Canada. At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive. Revery is looking for someone passionate about working in the Hospitality Industry. Job Overview: Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction.

Requirements

Basic reading, writing, and math skills.
Some housekeeping experience.
Friendly and hospitality-focused.
Attention to detail.
Ability to work under pressure in a fast-paced, stressful environment.
Organizational skills
Teamwork
Problem-solving

Responsibilities

Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash, etc. This may include cleaning of the kitchen area, the refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify the supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures.
Report to the supervisor needed repairs or unsafe conditions.
Respond to guest complaints and special requests to ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
Maintains linen cart and supplies in a neat and organized manner to department standards.
Maintains security of equipment, keys and supplies issued each day.
Report, turn in, and/or log all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cleaning projects.
May have turndown duties.
In carrying out your duties, you will follow all Company and Brand Standards.
May assist with other duties and responsibilities as assigned.