Room Attendant

The H Hotel (Charlestowne Hotels)•Midland, MI
•$16 - $17•Onsite

About The Position

To clean rooms and halls in hotel by performing the following duties.

Requirements

  • Ability to read a limited number of two-and three-syllable words and to recognize similarities and differences between words and between series of numbers.
  • Ability to print and speak simple sentences.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems in situations.
  • Must be able to speak English to communicate with guests.
  • Must be able to recognize situations which may involve guests that require immediate supervisory attention.
  • Must know and use reasonable care for the safety and security of the guests.

Nice To Haves

  • Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.

Responsibilities

  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
  • Stock cart with guest room supplies at beginning of shift.
  • Greet any and all guests with a “Good Morning” (or afternoon, evening).
  • Replace linens on beds and replenish guest room supplies.
  • Empties wastebaskets, and empties and cleans ashtrays.
  • Rearrange furnishings, drapes and room accessories.
  • Provide necessary linen and amenities to guests in accordance with the guest room legend.
  • Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
  • Report any damage, hazards, repairs, and strangers in assigned areas.
  • Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
  • Responsible for all keys signed out for the shift.
  • Clean all corridors and service areas.
  • Respond to any projects or requests developed by the Housekeeping management team.
  • Replaces light bulbs (if necessary).
  • Restock cart at end of shift and organize the linen closet to prepare for the next day.
  • Other housekeeping duties as assigned.
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