Room Attendant

Middletown Hotel ManagementBeavercreek, OH
Onsite

About The Position

Responsible for cleaning and maintaining guest rooms and any other area which may be assigned according to hotel and brand standards.

Requirements

  • Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
  • Written communication skills to mark completed rooms on daily paperwork.
  • Manual dexterity to use and operate all necessary equipment.
  • Visually inspect rooms for asymmetry, cleanliness, and possibly guest belongings that have been left behind in vacant rooms.

Responsibilities

  • Maintains a clean and well stocked cart at all times.
  • Follows appropriate entry requirements for guestrooms.
  • Cleans the guest rooms assigned according to hotel and brand standards.
  • Properly utilize cleaning agents that are supplied only by the hotel.
  • Records room status on assignment sheet and codes by phone.
  • Reports any damage or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, working order of bathroom, etc.
  • Ensures that guest rooms are secured at all times.
  • Keeps chute rooms and linen rooms neat and secured at all times.
  • Follows the proper lost and found procedures.
  • All keys assigned must be signed in and out daily.
  • Attends company orientation and other meetings as required.
  • Adheres to all policies and procedures.
  • Is expected to perform any related duty as requested by supervisor.
  • Assists other team members when needed.
  • Follows safety, security and emergency procedures and rules.
  • Utilizes protective equipment.
  • Reports accidents, injuries, hazards, near misses, defective equipment, property damage or loss to supervisor.
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