Room Attendant

The Edgewater Hotel • Madison, WI

17d • Onsite

About The Position

If you enjoy displaying your exceptional organization and cleaning skills while caring for a wide variety of guests daily, the Housekeeping Room Attendant position is the job for you. Room Attendants play a very important role in the overall functions of the Edgewater. As a Room Attendant, you will be responsible for ensuring that our guests feel welcomed and cared for by expertly preparing their guest rooms for their arrival, and continuing to attend to their rooms during their stay - all while maintaining an energetic, professional, and welcoming demeanor. The Edgewater demands the highest quality of customer service, and the Room Attendant position reflects that as you are often times meeting guests throughout the hotel. The Room Attendant position is where your hard work ethic and exceptional customer service skills are appreciated and recognized by both the guests and The Edgewater Team.

Requirements

• Previous experience providing cleaning or janitorial services.
• The physical ability to carry out all job duties efficiently.
• The ability to read room charts and understand the different room numbers and room types at The Edgewater.
• A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences.
• A team-oriented attitude and a detail-focused mind.
• Excellent customer service skills with the desire to work in a team environment.
• A flexible schedule to accommodate weekend and holiday availability.

Nice To Haves

• Experience within a hospitality role is a plus.

Responsibilities

• Expertly preparing guest rooms for their arrival.
• Attending to guest rooms during their stay.
• Maintaining an energetic, professional, and welcoming demeanor.
• Meeting guests throughout the hotel.
• Ensuring guests feel welcomed and cared for.

Benefits

• Flexible scheduling.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid Time Off.
• 401K contribution matching.
• Voluntary life insurance.
• Discounts to our 3 onsite restaurants.
• Discounts to our onsite Spa’s services and retail.
• Discounted stays at affiliated hotels.
• Discounted onsite parking for full-time team members.
• Discounted off-site parking for part-time team members.
• Supplied Madison Metro bus pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed