Room Attendant

Churchill Downs Incorporated•Oak Grove, KY

4d•Onsite

About The Position

The Room Attendant is responsible for ensuring that all hotel rooms are cleaned and prepared for our guests’ experience at the property. Rooms are assigned, and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned prior to guests entering their hotel rooms.

Requirements

Ability to work in a fast-paced environment and interact with internal departments.
Understand and represent Oak Grove’s image and reputation both at work and at external functions.
Maintaining a professional working relationship among other team members.
Oral and written communication skills.
Ability to maintain high levels of confidentiality and integrity.
Must be detail-oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused.
Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
Able to obtain and maintain a valid Kentucky gaming/racing license.

Nice To Haves

Previous housekeeping experience preferred.
Must be able to multitask and take direction.

Responsibilities

Thoroughly clean hotel rooms and bathrooms according to department procedures.
Sort, count, fold, and/or carry linens for making guest beds.
Stock housekeeping carts with supplies.
Replenish supplies in hotel rooms and bathrooms per hotel procedures.
Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms.
Dust furniture, wash walls, ceiling, and woodwork, wash windows and sills, and door panels.
Empty wastebaskets and transport trash to waste disposal area.
Report any problems immediately to Housekeeping Lead and/or Housekeeping Supervisor.
Ensure any lost and found items are turned in to be logged.
Maintain a clean and organized work area.
Interact with guests on occasion while cleaning guest rooms.
Promote outstanding customer relations.
Other duties as assigned.