Room Attendant

Maybourne Beverly Hills Hotel • Beverly Hills, CA

2h • $30 - $31

About The Position

The Housekeeping Room Attendant helps ensure guest comfort by keeping guest rooms and public areas clean, orderly, and properly presented. The attendant promotes a positive image of the property through pleasant, friendly interactions and by responding to guest needs and special requests. The role also supports the efficiency and smooth operation of the Housekeeping Department and may include additional duties based on business needs.

Requirements

• One year of prior experience in a similar cleaning position.
• High school diploma or equivalent vocational training.
• Ability to speak, read, write, and understand English.
• Ability to stand, walk, handle or feel objects and tools, stoop, bend, kneel, crouch, crawl, talk, hear, and reach with hands and arms.
• Ability to occasionally climb or balance.
• Ability to regularly lift or move up to 25 pounds and sometimes lift or move up to 50 pounds.
• Ability to exert the physical effort required to clean multiple rooms per shift.

Responsibilities

• Vacuum, clean, dust, and polish guest rooms.
• Thoroughly clean bedrooms and bathrooms, including fittings and surfaces.
• Strip and make beds, and replace towels and linens as needed.
• Stock and sort supplies.
• Maintain a pleasant and upbeat manner during guest interactions, and respond to guest needs and requests.
• Deliver and retrieve items loaned to guests, such as cribs and rollaway beds.
• Ensure the security of guest rooms and protect guest privacy.
• Perform rotation cleaning duties.
• Keep pantries tidy, stocked according to shelf labels, and closed when not in use.
• Replenish guest supplies, such as toiletries.
• Clean corridors by vacuuming and cleaning mirrors, credenzas, and elevators.
• Report room defects and maintenance issues.
• Carry out other cleaning duties as specified by Housekeeping leadership.
• Maintain assigned rooms each day to a high standard of cleanliness and order.
• Assist as needed to support the efficiency and smooth running of the Housekeeping Department.
• Perform additional duties outside the normal scope of the role as assigned based on business needs.

Benefits

• Medical, dental, and vision insurance
• Company-matched 401(k) plan
• Company-matched Health Savings Plan
• Flexible Spending
• Paid holidays
• Paid Time Off
• Paid sick leave
• Employee Assistance Program
• Free parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED