Housekeeper
About The Position
Seasonal Solitude Resort Lodging is seeking a dedicated and detail-oriented Room Attendant who thrives in a hospitality-focused environment and is committed to delivering exceptional guest service. In this role, you will be responsible for maintaining the cleanliness and comfort of guests by thoroughly cleaning assigned condominiums, restocking amenities, and ensuring all areas meet our high standards of cleanliness. You will also be expected to promptly report any damage, missing items, or suspicious activity, while consistently upholding the resort’s commitment to excellence in hospitality and guest satisfaction. This position offers the opportunity to work in a stunning mountain setting and enjoy the unique benefits of being part of the Solitude Mountain Resort team.
Requirements
- Demonstrated understanding of customer service principles aligned with Solitude’s standards
- Ability to work independently and collaboratively within a team environment
- Strong communication, organizational, and problem-solving skills
- Capacity to multitask, prioritize responsibilities, and respond effectively to issues
- Physically capable of standing for extended periods and lifting up to 30 lbs
Nice To Haves
- Previous housekeeping or experience preferred
Responsibilities
- Clean assigned guest rooms thoroughly, including kitchens, bathrooms, windows, floors, and furniture
- Remove used linens, trash, and any items left behind by guests
- Restock rooms with required amenities and ensure housekeeping carts and closets are properly supplied
- Respond promptly and professionally to guest requests and concerns
- Report any damages, missing items, or suspicious activity to management
- Turn in all lost and found items to the manager immediately
- Ensure all assigned tasks are completed before the end of each shift
- Perform additional duties as assigned to support lodging operations.
Benefits
- Access to select Alterra Mountain Company Destinations
- Free Solitude season pass for you and eligible dependents
- Discounts on solitude lift tickets for friends and family
- Discounts on food, rentals, retail, and lessons
- Comprehensive medical, dental, vision, and life insurance for eligible employees
- Pro deals with outdoor brands
- Generous 401(k) plan with company match
- Free counseling service through Employee Assistance Program
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
