Tidiness Enthusiast/Room Attendant

Easton's Group of Hotels Inc. • Toronto, ON

1d • CA$24 - CA$25 • Onsite

About The Position

Canopy by Hilton Toronto Yorkville is seeking a Room Attendant/Tidiness Enthusiast to join their team. This role is responsible for cleaning guest rooms and assigned areas to ensure guest satisfaction, adhering to established standards and procedures. The hotel is a new lifestyle brand in downtown Toronto, emphasizing a "Positively Yours" service culture and local experiences.

Requirements

• Basic reading, writing, and math skills
• Housekeeping experience either in hotels or any other industry
• Friendly and hospitality focused
• Attention to detail
• Ability to work under pressure in a fast paced, stressful environment
• Organizational skills
• Teamwork
• Problem solving

Responsibilities

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
• Maintains linen carts and supplies are neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

Benefits

• Health, Dental, and Vision benefits
• Discounted On-site Parking
• Discounted and Complimentary employee meals
• Discounted Hotel Rooms Nights (Hilton Worldwide)
• Hilton University access
• Tuition Reimbursement
• Perkopolis
• GoodLife – Discounted membership
• Employee engagement and appreciation events

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed