Roofing Project Manager

Trinity Solar•Fort Lauderdale, FL

2d•Onsite

About The Position

Trinity Total Home is seeking a field-based Roofing Project Manager to lead day-of-install processes, manage subcontractor crews, and ensure all roofing projects meet high standards for safety, quality, customer experience, and technical execution. This role is crucial for delivering industry-leading residential roofing solutions and maintaining a 5-star customer experience as the standard. The Project Manager is responsible for the field execution of installations, ensuring excellent workmanship, strong communication, and an exceptional customer experience. While a Project Coordinator handles pre-install tasks like scheduling and material ordering, the Project Manager takes over once the job moves into installation. This includes confirming crew readiness, managing subcontractors on-site, addressing field issues, verifying quality, communicating with the customer, and completing the final walk-through.

Requirements

Proven leadership experience in installation, construction, project management, field operations, or a similar role.
Home improvement installation experience required; roofing experience is strongly preferred.
2+ years of experience supervising on-site construction personnel or subcontractor crews.
Strong technical judgment, quality standards, and ability to identify and resolve field installation issues.
Typical work hours are 8:00 AM–5:00 PM, with flexibility required during peak seasons or periods of increased workload, including some Saturdays.
Valid driver’s license with a clean driving record and current insurance.
Willingness to help recruit local subcontractor crews.
Physical ability to lift up to 65 lbs., climb a ladder, walk on a roof, bend, stoop, sit, and stand for long periods of time.

Nice To Haves

OSHA 10 certification and a strong safety mindset.
Experience with Office 365, Salesforce, or other CRM/project management software is helpful.
Roofing project management, subcontractor management, or residential exterior remodeling experience.

Responsibilities

Manage the day-of-install process for residential roofing projects from crew arrival through final walk-through.
Deliver an exceptional, 5-star customer experience on every installation, owning the homeowner’s experience in the field and driving strong NPS and 5-star reviews.
Drive each installation to on-time, on-quality completion, supporting the team’s target pipeline cycle time of under 20 days from signed contract to completed install.
Direct and manage subcontractor crews on site to ensure projects are completed safely, efficiently, and to Trinity Total Home quality standards.
Confirm contract obligations, project scope, materials, and customer expectations before and during installation.
Inspect work in progress and completed installations to ensure strong technical execution and workmanship.
Manage materials, labor, and field expenses while controlling costs without sacrificing quality.
Resolve field issues, customer concerns, project quality issues, and timeline risks in real time.
Serve as the primary field point of contact for homeowners during installation.
Ensure subcontractor crews follow company expectations, jobsite standards, and safety requirements.
Support subcontractor development and help identify/recruit local subcontractor crews as the market grows.
Complete final walk-throughs, confirm customer satisfaction, and coordinate any required post-install follow-up.
Support customer payment receipt and follow-up when needed.