Roofing Project Manager

Thomasville Restoration•Baltimore, MD

7d•$70,000

About The Position

Thomasville Restoration's vision is to be the number one restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a Roofing Project and Sales Concierge. This position offers a unique opportunity to support our mission of putting families’ homes and lives back together across the Mid-Atlantic Region while upholding our culture of Family First, Compassion, and Communication.

Requirements

Experienced in managing construction, restoration, or home improvement projects
Knowledgeable in roofing systems including shingle and low-slope roofing systems such as TPO, EPDM, and Modified Bitumen
Familiar with roofing inspections, estimating, and profitability analysis
Comfortable working directly with homeowners and conducting in-home consultations
Strong communicator with leadership and relationship-building skills
Organized and capable of managing multiple projects in a fast-paced environment
Skilled in problem-solving and decision-making under pressure
Proficient in Microsoft Word, Outlook, and project management software such as Next Gear Dash
Empathetic, trustworthy, and committed to delivering excellent customer service
Willing to learn Thomasville’s sales process and contribute toward quarterly sales goals

Responsibilities

Plan and manage project timelines and milestones
Develop and track budgets across all aspects of roofing projects
Advocate for insurance supplements when needed
Assign project tasks to appropriate teams or subcontractors
Maintain consistent communication with homeowners and subcontractors
Coordinate with insurance adjusters to align on scope, funding, and timelines
Provide weekly updates to internal teams and adjusters
Adjust project schedules to meet deadlines and profitability goals
Order and manage project materials and equipment
Create and process change orders
Submit and code receipts while maintaining accurate job costing
Use conflict resolution skills to address project challenges professionally
Assist with collections including deductibles, milestone payments, and signatures
Manage steep-slope roofing projects from inspection through project completion
Follow Thomasville’s Project Concierge Playbook 100%