Roofing Production Manager

Allied Roofing Partners•Houston, TX

7d•Hybrid

About The Position

M & M Roofing, Windows & Siding is a leading residential exterior remodeling company headquartered in Houston, Texas, specializing in roofing, windows, and siding. As we continue expanding throughout Texas, we're seeking an experienced Roofing Production Manager to oversee production operations, ensure exceptional customer service, and manage roofing projects from contract through final completion. M & M proudly serves homeowners throughout Houston, North Houston, Seabrook, Beaumont, Austin, and San Antonio, with continued expansion planned across the state. This role is ideal for an organized, detail-oriented roofing professional who thrives in a fast-paced environment and enjoys leading projects while working closely with customers, subcontractors, suppliers, and sales teams.

Requirements

Minimum of 5 years of residential and commercial roofing production, operations, or project management experience.
Proven experience managing multiple roofing projects simultaneously from contract through completion.
Experience ordering roofing materials and coordinating supplier deliveries.
Experience scheduling subcontractors and roofing crews.
Experience reviewing roofing estimates, supplements, contracts, and scopes of work for accuracy.
Strong understanding of residential and commercial roofing systems, installation methods, and production processes.
Experience conducting job site inspections and quality control inspections.
Excellent organizational, leadership, and problem-solving skills.
Outstanding communication and customer service skills.
Experience using roofing production software is required.
Proficient with Microsoft Office (Outlook, Excel, and Word).
Valid driver's license with a clean driving record.
Ability to travel throughout M & M Roofing's Texas service area, including Houston, North Houston, Seabrook, Beaumont, Austin, and San Antonio.

Nice To Haves

AccuLynx experience is strongly preferred.
Insurance restoration roofing experience.
Experience managing residential roofing production teams.
Bilingual (English/Spanish) is a plus.
Strong leadership and team-building skills.
Experience working closely with Sales, Estimating, and Customer Service teams.

Responsibilities

Help build and develop M & M Roofing's Production Department as the company continues its rapid growth throughout Texas.
Manage residential roofing projects from signed contract through final completion.
Schedule roofing crews and subcontractors to maximize efficiency and customer satisfaction.
Coordinate production schedules while ensuring projects stay on time and within budget.
Monitor project progress and proactively resolve scheduling conflicts.
Order roofing materials and accessories for all scheduled projects.
Verify that all materials are ordered accurately and delivered on time.
Coordinate deliveries with suppliers, warehouse personnel, and installation crews.
Resolve material shortages or delivery issues before they impact production schedules.
Review estimates, contracts, supplements, and scopes of work for accuracy before production begins.
Verify measurements and material quantities.
Conduct job site inspections throughout the production process.
Ensure workmanship meets M & M Roofing's quality standards.
Complete final inspections and ensure all punch list items are resolved promptly.
Serve as the primary production contact for homeowners after the sale.
Maintain proactive communication throughout every phase of the project.
Address homeowner questions and concerns professionally and promptly.
Deliver an exceptional customer experience from start to finish.
Build and maintain strong relationships with subcontractors and suppliers.
Schedule roofing crews to maximize productivity while maintaining quality.
Ensure subcontractors follow company policies and safety standards.
Assist with onboarding and training new crews as needed.
Utilize roofing software to manage production schedules, job progress, documentation, and customer communication.
Maintain accurate project files, notes, and production updates.
Work closely with Sales to ensure smooth project handoffs.
Partner with Accounting and Leadership to resolve production-related issues.
Continuously identify opportunities to improve operational efficiency and customer satisfaction.