ROI Specialist HIM Part Time ON SITE

Trinity Health•Fresno, CA
•Onsite

About The Position

The ROI Specialist HIM reviews, processes, and tracks internal and external requests for Protected Health Information (PHI) in a timely and accurate manner while providing high-quality customer service. The role safeguards patients’ privacy by ensuring that only authorized individuals have access to their medical information. The specialist confirms that each release of information complies with the request, authorization, Trinity Health policies, and HIPAA regulations.

Requirements

  • High school diploma or GED required.
  • At least two years of experience in a hospital or medical office setting with high-volume correspondence and clerical duties.
  • Excellent verbal and written communication, interpersonal, collaboration, and relationship-building skills.
  • Strong critical-thinking skills and ability to integrate knowledge.
  • Prioritization and organizational skills.
  • Demonstrated attention to detail.
  • Ability to perform multiple operational duties while maintaining excellent customer service.
  • Ability to use a standard desktop and Windows-based computer system, including email, internet, and computer navigation; ability to use other software as required.
  • Ability to use office equipment, including photocopiers, fax machines, printers, scanners, barcode printers, and multiline telephones; ability to use other equipment as required.

Nice To Haves

  • Associate’s degree in a healthcare-related field preferred.
  • Registered Health Information Technician (RHIT) certification desirable.
  • Basic knowledge of medical terminology and functions related to release of patient health information preferred.

Responsibilities

  • Review, process, and track internal and external requests for Protected Health Information (PHI).
  • Ensure requests are handled accurately and in a timely fashion while providing high-quality customer service.
  • Protect patient privacy by verifying that only authorized individuals receive access to medical information.
  • Ensure releases of information comply with the request, authorization, Trinity Health policies, and HIPAA regulations.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service