Robotics Systems Engineer I

Amazon•Seattle, WA

About The Position

Join Amazon's Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team within Amazon Robotics (AR) organization to deploy innovative industrial robotics across North America's fulfillment network. In RDPI, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across the North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in RDPI develop. As a Systems Engineer in RDPI, you will be overseeing large scale project planning, installation, and launch of industrial automation technologies across Amazons growing Stores network. This field engineering position demands strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, large scale installations, and system troubleshooting. You will work with cross-functional partners across the Amazon Fulfillment Technology & Robotics engineering, safety, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, functioning as the lead on-site project manager to provide technical oversight on installation Amazon-designed automation equipment. This Systems Engineer position is an individual contributor role, influencing and leading stakeholders from planning through go-live of each project. Project durations vary from a few days to several months each. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role. Key job responsibilities As a Systems Engineer I, a candidate will typically own multiple simultaneous deployments of a single technology across multiple sites or oversee multi-technology deployments within a single site; delivering within documented standards. This role requires a balance of experience both in working with high-complexity industrial technologies, with complex, multi-dependency project management. The ideal candidate is proactive and takes independent initiative in improving system performance and handling end-to-end deployment. In parallel to the execution, candidates will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for sharing engineering design improvements feedback to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer.

Requirements

Bachelor's degree or above in Mechanical, Electrical, Industrial Engineering, or related STEM field
2+ years of Linux systems administration and/or development experience
1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
Knowledge of networking fundamentals
Experience working in a 24/7 production environment
Experience in Linux systems administration and/or development
Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell
1+ years of experience with technical drawings and/or reading CAD models (mechanical and electrical)
1+ years of experience working on mechanical, electrical, IT networked, or software systems
Understanding of data collection, reporting processes, and ability to make data-driven decisions
Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
Ability to read and develop technical documentation and process instructions
Ability to handle multiple competing priorities in a fast-paced environment
Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally
Must be proficient in standard office software tools and processes

Nice To Haves

2+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
1+ years of building scripts, tooling, and automation for large-scale computing environments experience
Experience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible
Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
Experience in networking and troubleshooting
Experience building scripts, tooling, and automation for large-scale computing environments

Responsibilities

You will manage the tactical deployment of large scale industrial automation technologies, ranging in technical complexity and product maturity from early alpha/beta to mature Generally Available.
You will own the tactical execution (onsite coordination of installation and acceptance testing) to achieve the target “go-live” date for each project assigned; delivering independently.
You will collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams to convert technical requirements into refined deployment execution documents (schedules, Standard Operating Procedures, dependencies, etc.)
You will improve operational metrics and team processes through automation and optimization
You will independently resolve difficult technical problems during deployment, considering operational burden and making appropriate trade-offs between time, quality, and resources
You will create and improve standard work documents and operational guidebooks, and work towards automating or improving team processes.
You will influence internal and partner teams towards meeting team level goals.
You will develop subject matter expertise in one or more deployment domains
You will mentor junior engineers and participate in technical assessment
You will drive operational excellence initiatives with measurable results