Robotics Process Automation (RPA) Engineer

Daimler Truck AGCharlotte, NC
Hybrid

About The Position

As an IT RPA Engineer, you will be responsible for the design, development, and maintenance of Robotics Process Automation using Blue Prism, UiPath, and Power Platform tools. You will help the team work together in an agile fashion to jointly develop and own the solution, and to interface with other parts of the application landscape. You will be looked upon to be an evangelist for new or different technologies, processes, or solutions that contribute toward the realization of domain strategies.

Requirements

  • Bachelor’s degree in Computer Science, Data Science, Computer Engineering
  • 2-4 years of relevant experience or 6 years experience in lieu of degree
  • Commitment to continuous learning and upskilling with emerging technologies.
  • Understanding of Release Management, including upgrades, patches, and hotfixes.
  • Strong analytical skills and ability to identify, document, and resolve application errors.
  • Deep understanding of operational processes within IT service environments.
  • Excellent communication and coordination abilities.
  • Agile mindset with a focus on continuous improvement.
  • Fluent English (required)

Responsibilities

  • Design, develop and enhance RPA application Use Cases, including full life cycle of applications development.
  • Act as the primary owner of Incident Management.
  • Diagnose, analyze, and resolve incidents (including root‑cause analysis).
  • Ensure the smooth execution of daily RPA Use Cases supporting various Daimler Truck regions.
  • Coordinate across departments for incidents and change requests.
  • Develop and maintain operational reporting (transaction volume, costs, stability, performance).
  • Manage and guide first-level support in markets and serve as the main contact for all incidents.
  • Ensure continuous business operations and minimize disruption.
  • Plan, manage, and coordinate RPA Use Case program releases.
  • Ensure documentation and quality gates requirements are met.
  • Prepare release notes in collaboration with markets, business units, and development partners.
  • Continuously improve operational processes using agile “inspect & adapt” principles.
  • Support ongoing optimization of operational stability, scalability, and performance.
  • Collaborate with stakeholders to ensure seamless integration of interfaces between: RPA Use Cases and interfacing applications.
  • End-user applications with various domains.
  • Support onboarding of new partners and ensure end‑to‑end system stability.
  • Work closely with Business Operations, Product Owners, QA, Infra‑Ops, and IT Architecture teams.
  • Work in a highly international environment.
  • Engage with markets, business stakeholders, and internal/external IT teams.

Benefits

  • annual bonus program
  • 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age
  • starting at 4 weeks paid vacation
  • 13+ calendar holidays
  • 8 weeks paid parental leave
  • employee assistance program
  • comprehensive healthcare plans and wellness programs
  • onsite fitness (at some locations)
  • tuition assistance and volunteer paid time off
  • short-term and long-term disability plans
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