Robotics Process Automation (RPA) Engineer

Daimler Truck North America•Charlotte, NC

5d•Hybrid

About The Position

Inside the Role As an IT RPA Engineer responsible for the design, development and maintenance of Robotics Process Automation using Blue Prism, UiPath and Power Platform tools. The Engineer helps the team to work together in an agile fashion, to jointly develop and own the solution, and to interface with other parts of the application landscape. The RPA Engineer will be looked upon to be an evangelist for new or different technologies, processes or solutions that contribute toward the realization of domain strategies.

Requirements

Bachelor’s degree in Computer Science, Data Science, Computer Engineering
2-4 years of relevant experience or 6 years experience in lieu of degree
Commitment to continuous learning and upskilling with emerging technologies.
Understanding of Release Management, including upgrades, patches, and hotfixes.
Strong analytical skills and ability to identify, document, and resolve application errors.
Deep understanding of operational processes within IT service environments.
Excellent communication and coordination abilities.
Agile mindset with a focus on continuous improvement.
Fluent English (required)

Responsibilities

Service & Incident Management: Design, develop and enhance RPA application Use Cases, including full life cycle of applications development.
Act as the primary owner of Incident Management: Diagnose, analyze, and resolve incidents (including root‑cause analysis).
Ensure the smooth execution of daily RPA Use Cases supporting various Daimler Truck regions.
Coordinate across departments for incidents and change requests.
Develop and maintain operational reporting (transaction volume, costs, stability, performance).
Manage and guide first-level support in markets and serve as the main contact for all incidents.
Ensure continuous business operations and minimize disruption.
Release Management: Plan, manage, and coordinate RPA Use Case program releases.
Ensure documentation and quality gates requirements are met.
Prepare release notes in collaboration with markets, business units, and development partners.
Operational Excellence: Continuously improve operational processes using agile “inspect & adapt” principles.
Support ongoing optimization of operational stability, scalability, and performance.
Integration & Interface Management: Collaborate with stakeholders to ensure seamless integration of interfaces between: RPA Use Cases and interfacing applications.
End-user applications with various domains.
Support onboarding of new partners and ensure end‑to‑end system stability.
Work closely with Business Operations, Product Owners, QA, Infra‑Ops, and IT Architecture teams.
Cross‑Functional & International Collaboration: Work in a highly international environment.
Engage with markets, business stakeholders, and internal/external IT teams.

Benefits

annual bonus program
401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
onsite fitness (at some locations)
tuition assistance and volunteer paid time off
short-term and long-term disability plans