Robotics Engineering Technician
About The Position
We build full-size commercial autonomous robots that mow large properties without an operator in the seat. They have to navigate real terrain, handle GPS dropouts, work in wet grass and dust and heat, and not fail in front of the municipal crews and DOT contractors who depend on them. You'll help close the gap between what engineering designed and what the machine actually does in the field — and you'll be the technical backbone our customer service team leans on when things get hard. You'll sit between engineering, testing, validation, and customer support. A typical week might mean writing a test plan Monday, running validation on a new firmware release Tuesday, diagnosing a tough field failure Wednesday, working with engineering on the fix Thursday, and researching a new sensor Friday. About once a month, you'll be on the road visiting a customer — watching them actually use the machine, learning where it works, where it struggles, and what we got wrong. Your test reports go straight to engineering. Your field diagnoses turn into development tickets. Validated fixes ship to production machines in weeks, not months. You'll see the complete loop from failure to fix. You don't need to be a degreed engineer. You don't need to write code, but you do need to understand what software is doing to a machine. You need strong hands-on ability, real electrical troubleshooting skills, mechanical instinct, and the discipline to document what you find clearly enough that engineers and service technicians can act on it.
Requirements
- Associate degree in Electro-Mechanical, Electronics, Robotics, Mechatronics, or related — or equivalent hands-on experience
- Strong electrical troubleshooting (multimeter, schematics, wiring harnesses)
- Comfort reading wiring diagrams and technical drawings
- Clear written communication for test plans, validation reports, troubleshooting guides, and field findings
- A methodical approach: investigate why something failed, don't just swap parts
- Judgment to follow a test procedure when it matters and flag when the procedure itself is wrong
- Patience and clarity when coaching service technicians through tough problems
Nice To Haves
- Robotics competition experience: FIRST, VEX, BattleBots, Baja/Formula SAE
- Personal projects: robots, vehicles, drones, RC, automation, fabrication, CNC, 3D printing
- Familiarity with CAN bus, RS-232, Ethernet, GPS, LiDAR, IMUs, encoders
- Basic CAD (SolidWorks, or similar)
- Crimping, soldering, harness work
- Linux command line, scripting, ROS, or data logging
Responsibilities
- Write and execute test plans for new firmware, electrical systems, and hardware releases
- Validate machine behavior against engineering specifications and acceptance criteria
- Diagnose failures across mechanical, electrical, sensor, and machine-control systems
- Reproduce field failures so engineering can root-cause them
- Be the technical escalation point for our customer service team — the person they call when a problem is beyond their depth
- Build the tools, troubleshooting guides, decision trees, and SOPs that make the service team faster and more independent over time
- Visit customer sites to observe real-world use, identify pain points, and bring findings back to engineering
- Provide practical feedback on manufacturability, serviceability, and durability
- Occasional electrical support on our remote-controlled slope mower line
Benefits
- Equal employment opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
