Robotics and Control Support Engineer

Promise Robotics • Phoenix, AZ

11d

About The Position

The Robotics and Control Support Engineer supports continuous production uptime by diagnosing and resolving equipment issues, repairing robotic systems, and helping improve robotic manufacturing systems and processes. The role works closely with software developers, robotic engineers, production teams, and robot cell operators to maintain automation used in wall and floor building processes. It also supports equipment validation, calibration, testing, root-cause analysis, and corrective actions to improve Overall Equipment Effectiveness (OEE), while promoting safety, compliance, and professionalism.

Requirements

• Bachelor's or college degree in Robotics, Industrial Automation, Mechatronics, Mechanical Engineering, Electrical Engineering, or Computer Science.
• Strong knowledge and experience in industrial robot programming, PLC/HMI, control panels, and automation and electrical standards and best practices.
• Experience working with sensors such as laser profilers, vision systems, and force sensors.
• Willingness to work across technical areas in software and hardware as needed to solve complex problems and achieve business impact.
• Excellent analytical, problem-solving, communication, and organizational skills.
• Ability to push, pull, and move equipment and/or material weighing up to 50 pounds when circumstances require.
• Ability to safely access and work beneath robotic cells, including bending, kneeling, crouching, and crawling as needed for troubleshooting, commissioning, and repairs.

Nice To Haves

• 3+ years of experience with automation systems programming and control, including industrial robots.
• Programming experience in Python, C, C++, or a similar language.
• Experience working with Robot Operating System (ROS).
• Programming experience in offline robot path planning tools.
• Experience integrating KUKA robots.
• Experience with electrical system design implementation in compliance with electrical standards.
• Familiarity with residential construction.

Responsibilities

• Promptly diagnose and resolve equipment issues to minimize downtime and sustain 12-hour operation shifts.
• Troubleshoot, diagnose, and repair robotic hardware, sensors, drivers, and software.
• Contribute to the design, development, evaluation, and improvement of robotic manufacturing systems and processes in collaboration with software developers and robotic engineers.
• Analyze equipment failures, identify root causes, and implement corrective actions to improve Overall Equipment Effectiveness (OEE).
• Develop, refine, and execute equipment validation protocols, including calibration, unit testing, and verification of incremental improvements.
• Troubleshoot PLCs and robotic systems, including TwinCAT and KUKA platforms, supporting automation for wall and floor building processes.
• Uphold and promote a culture of safety, compliance, and professionalism.
• Establish and maintain regular communication with the production team and robot cell operators.

What This Job Offers

• Job Type: Full-time