Robotic Service Engineer

RobCo•Austin, TX

6d•Hybrid

About The Position

At RobCo, we are redefining the relationship between hardware and AI by creating end-to-end solutions that combine advanced industrial hardware with a central software suite powered by Physical AI. Our goal is to make manufacturing truly autonomous, efficient, and scalable. We provide field-ready robotic solutions that enable industrial companies to automate without complexity and address the global labor shortage. With locations in Munich and Austin, and backed by leading investors, we are at the forefront of Autonomous Industrial Robotics. This role is crucial for establishing RobCo as a leading provider of automation solutions, focusing on the successful maintenance and servicing of our equipment to ensure long-term customer satisfaction.

Requirements

Highly proficient with computers and software, including experience with innovative No-Code robot programming software.
Training in automation technology, e.g., as a mechatronics engineer, electronics technician, mechatronics technician, or a comparable qualification.
Initial experience in commissioning or maintaining automation solutions or similar technologies.
Driver's license.
Enjoy traveling – up to ~ 70% throughout the US.
Precise documentation and clear communication skills.
Team spirit and problem-solving skills.
Ability to work with different departments and find pragmatic solutions.

Nice To Haves

Object oriented programming background is a plus.
Enthusiasm for innovative technical challenges.
Enjoy supporting customers on site.
Ensure that our systems run reliably, understand their needs, and actively contribute to successful projects.

Responsibilities

Maintenance and replacement of components on existing systems and performance of fault analyses for rapid restoration of production capability.
Optimization of robot systems in our modern Robflow no-code programming interface – from re-teaching positions to process adjustments based on your findings.
Remote support for customer systems, including diagnostics, troubleshooting, and assistance with technical issues.
Proactive process evaluation for early detection of potential malfunctions, as well as collaboration with product development and solution engineering—your feedback is crucial for improving future systems.