Robot Service Technician (Afternoon Shift)

Figure•Santa Clara, CA

About The Position

Figure is an AI robotics company developing autonomous, general-purpose humanoid robots for home and commercial markets. Headquartered in San Jose, California, the company aims to ship humanoid robots with human-level intelligence. Figure is seeking a Robot Service Technician with technical expertise and strong mechanical ability to troubleshoot and repair its humanoid robot fleet. The shift is 11:00 a.m. to 8:00 p.m., with a Monday–Friday or Wednesday–Sunday schedule. The role includes routine fleet maintenance and inspections, troubleshooting mechanical, electrical, and software issues, and coordinating with engineering, build, validation, and fabrication teams to resolve issues. The technician will maintain repair records, develop tools and diagnostic procedures, follow assembly documentation, and may occasionally travel to customer or development partner sites. The position may require working to short timelines. The full-time US base pay range is $35.00 to $65.00 per hour. Pay may vary based on job-related knowledge, skills, and experience. The total compensation package may include additional components or benefits, which will be shared if an employment offer is extended.

Requirements

At least 3 years of experience working with complex systems.
Familiarity with computer-based tools such as command prompt, Google Suite, and in-house development GUIs.
Familiarity with electrical hardware diagnostic tools such as oscilloscopes, digital multimeters, and current probes.
Familiarity with torque tools and mechanical assembly.
Ability to read PCB and harness schematics.
Experience with full-system architecture diagnostics and organized diagnostic processes.
Ability to remove and replace mechanical components weighing up to 50 pounds.
Great attitude and enthusiasm for facing challenges.

Nice To Haves

Experience with Catia or CAD-based programs.
Fabrication experience.
PCB rework experience.
DAQ system implementation experience.
Experience with small brushless motors.
Knowledge of harmonic drives, clutches, or torque/force sensors.
Robotics experience.
Experience using Jira, Confluence, and Slack.
IPC 610, 620, or J-Std-001 qualifications.

Responsibilities

Perform routine maintenance and inspections of the humanoid robot fleet.
Troubleshoot mechanical, electrical, and software-based issues.
Work with engineering, build, validation, and fabrication teams to resolve issues quickly.
Maintain detailed and accurate records of maintenance and repairs.
Develop tools and document diagnostic procedures to improve processes.
Occasionally travel to customer or development partner sites.
Follow assembly documentation.
Work under short timelines when needed.

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