Robot Delivery Specialist

Coco

9d•$13 - $17•Onsite

About The Position

As a Robot Delivery Specialist, you’ll be on the front lines of Coco’s 24/7 operation—helping prepare, deploy, retrieve, and maintain our delivery robots. Whether you're supporting the early morning rush, an evening handoff, or a late-night recovery, your role is critical to ensuring every robot and delivery runs smoothly. You’ll transport robots to merchant partners, perform basic maintenance, and even complete in-person deliveries when necessary. Your ability to move fast, solve problems, and follow clear procedures will keep the operation running at full speed.

Requirements

Valid driver’s license
Comfortable driving pickup trucks or large vans
Ability to lift 60+ lbs regularly
Prior work experience in a hands-on, operational, or logistics role
Proficient with smartphone apps and mobile communication tools
Flexible availability for a variety of shifts (including holidays/weekends)

Nice To Haves

Mechanically inclined (robot/electrical/equipment familiarity a plus but not required)

Responsibilities

Support daily robot launch and takedown across shifts
Ensure robots are charged, clean, and cosmetically sound
Perform basic mechanical/electrical checks or troubleshooting
Provide last-mile support through direct delivery, when needed
Participate in setup and expansion of robot hubs
Execute daily tasks assigned via the Field Operations App
Follow proper protocols, ensure documentation, and escalate issues appropriately
Prepare and transport robots to partner hubs for operational shifts
Respond to robot retrieval calls and ensure quick turnaround of out-of-service units
Charge, clean, and perform visual and basic functional checks on all robots
Complete hand deliveries to customers when robots can’t finish a route
Follow structured SOPs using the Field Ops App to track work and report issues
Communicate regularly with the central ops and hardware teams
Maintain professionalism and deliver high-quality service to customers and merchant partners