Robot Assembly Technician

WhiskerJuneau, WI
Onsite

About The Position

The Robotic Assembly Technician plays a key role in maintaining production quality by troubleshooting and repairing rejected bases from the line. Duties include diagnosing faults in components (e.g., liners, DFIs, and cards), performing component-level repairs or replacements, and ensuring all units meet quality standards before re-entering production. After completing daily repair targets, the technician supports related operations such as the production lines.

Requirements

  • High school diploma or GED required
  • Experience in assembling and disassembling multiple Litter-Robot models (including LR4, LR5, LR5 Pro, LRe, tc.).
  • Consistently maintain strong attendance and reliability
  • Comfortable working in various temperature conditions
  • Ability to follow directions and safely operate hand and power tools
  • Mechanical aptitude and good manual dexterity
  • Positive attitude with a strong work ethic
  • Organized, detail-oriented, and efficient in completing tasks
  • Able to work effectively in a fast-paced assembly environment
  • Willingness to learn and contribute across different areas of the company
  • Maintains confidentiality of proprietary and sensitive information
  • Ability to remain professional in a high-interaction, fast-paced setting
  • Demonstrates strong initiative, self-motivation, and the ability to motivate others
  • Proven ability to establish and maintain cooperative working relationships with team members and colleagues
  • Comfortable working in an office environment with pets (cats and dogs)

Responsibilities

  • Receives and evaluates parts that do not meet production quality standards
  • Troubleshoots rejected bases (e.g., cards, liners, DFIs) to identify root causes and implement effective solutions
  • Repairs and reworks components to ensure all products meet or exceed quality and performance standards
  • Performs wiring and connector repairs on printed circuit boards (PCBs)
  • Diagnoses and troubleshoots unit issues, including assessment of components and wiring
  • Accurately documents all repairs and findings in Whisker Ops
  • Collaborates with production, quality, and engineering teams to communicate issues and drive corrective actions
  • Demonstrates flexibility by adapting to changing production priorities and workflows
  • Rotates between multiple production lines (I.e. assembly work) and product types as needed
  • Supports assembly line operations where and when required
  • Manages material handling tasks, including breaking down Gaylords and moving products as necessary
  • Maintains proper inventory levels of supplies in the Assembly Tech area
  • Performs additional duties and responsibilities as assigned

Benefits

  • Premium Medical/Dental/Vision insurance
  • Paid parental leave
  • Whisker Parents Program
  • 1 day "pawternity" leave for new pet adoption
  • Pet Insurance discount
  • 401K match
  • Flexible spending accounts
  • Company-paid short-term disability and life insurance
  • Employee Assistance Program (EAP)
  • Generous paid time off
  • 14 Paid Holidays
  • Top-of-the-line equipment
  • Pet-friendly office
  • Whisker products and swag
  • Continuing Education Support
  • On-site gym with Peloton
  • Referral program
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