Roadside Service Technician, Battery

AAA Oregon-Idaho•Portland, OR

10d•$22 - $26•Onsite

About The Position

As a Roadside Service Technician (Battery/Light Service) for AAA Oregon/Idaho, you’ll be operating a AAA-owned service truck within the Portland metro area, responding to roadside assistance requests from AAA members. Your job is to provide outstanding service while working with members to safely and quickly find the best solution to their issue. Our focus is to keep them ‘On the Go’ by providing options such as tire changes, fuel delivery and minor mechanical repairs. AAA is a not-for-profit, service-based organization. AAA is famous for our roadside assistance and is the number one reason why members join and continue to renew. Your job as a roadside hero is critical to our success. Your sense of urgency, expert training, and desire to help others builds amazing relationships with our members on a daily basis.

Requirements

2+ years of driving experience with excellent driving record required
Valid driver's license required.
Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required.
Roadside Battery Technicians must be 18 years or older.
2+ years of customer service experience required.
Able to balance, bend, kneel, and lift up to 75 pounds.
Self-motivated with a sense of urgency and desire to help others
Ability to problem solve and stay positive and calm under pressure

Nice To Haves

Automotive repair or technology experience preferred.
Tow experience preferred.
English/Spanish bilingual skills a plus but not required

Responsibilities

Respond to roadside assistance requests from AAA members.
Provide outstanding service to members.
Safely and quickly find the best solution to member issues.
Provide options such as tire changes, fuel delivery, and minor mechanical repairs.
Operate a AAA-owned service truck.