Road Supervisor

MV Transportation•Roseville, CA

1d•Onsite

About The Position

The Road Supervisor will be responsible for operational oversight and performance management, ensuring strict adherence to schedules, route consistency, and contractual on-time performance (OTP) metrics. This role involves conducting field inspections, managing service continuity through rerouting strategies, and optimizing vehicle readiness. The supervisor will also provide field support, facilitate seamless vehicle change-outs, and act as the primary on-site lead for accidents and incidents. Additionally, the position requires overseeing regulatory compliance, ensuring personnel readiness, and performing safety audits. The role also includes cross-training with safety and operations managers to ensure knowledge of company policies. The starting pay rate is $29.61/hour.

Requirements

High School Diploma or GED equivalent required.
Proven track record in passenger transportation, ideally within the current project scope or a high-volume transit environment.
Previous experience in transportation field supervision or operational training is highly preferred.
Must demonstrate an impeccable safety record and a history of superior customer service delivery.
In-depth understanding of State and Federal transportation regulations, DOT compliance, and corporate safety policies.
Strong familiarity with the local service area, including route geography, traffic patterns, and client-specific performance benchmarks.
Working knowledge of project-specific vehicle components, onboard data/communication technologies, and GPS tracking systems.
Ability to master and apply local contract requirements and operational SOPs (Standard Operating Procedures).
Proven ability to remain calm and decisive under pressure, with the capacity to manage emergency situations and field incidents effectively.
Exceptional verbal and written English communication skills; ability to distill complex information for diverse audiences.
Strong interpersonal skills with the ability to work cross-functionally with Dispatch, Maintenance, and Safety teams.
Ability to work independently with a high degree of objectivity, maintaining accountability in field observations and reporting.

Nice To Haves

Previous experience in transportation field supervision or operational training is highly preferred.

Responsibilities

Supervise street operations to ensure strict adherence to schedules, route consistency, and contractual on-time performance (OTP) metrics.
Execute systematic site checks and road observations in alignment with client protocols; document findings and deliver comprehensive reports to project leadership.
Proactively identify and implement rerouting strategies in response to traffic congestion, construction, or emergencies to minimize service gaps.
Conduct rigorous "gate checks" during pull-out and pull-in cycles to verify manifest accuracy and the completion of pre- and post-trip inspections.
Facilitate seamless vehicle change-outs in coordination with Dispatch and Maintenance teams to maintain fleet availability.
Act as the primary on-site lead for accidents and incidents; manage the scene, collect critical data, and coordinate with operations to resume service swiftly while minimizing passenger impact.
Oversee post-accident protocols, including accompanying operators to medical facilities and ensuring the integrity of DOT-mandated drug and alcohol testing.
Verify that all operators are fit for duty, possess valid licensing/certifications, and adhere to professional uniform and equipment standards.
Perform detailed wheelchair securement audits and vehicle cleanliness inspections to ensure passenger safety and comfort.
Train with safety training manager and operations manager to ensure knowledge of MV company policies.