RNC Project Coordinator Supervisor

Del-Air Heating & Air Con•Davenport, FL

About The Position

The RNC Project Coordinator Supervisor runs the project coordinator team across locations and owns the job setup process end to end. This role makes sure files, portals, permits, and schedules are handled the same way at every branch so the field is never held up by a paperwork gap. This role reports to the RNC HVAC Director of Construction and is the escalation point for the coordinators on builder portal, permit, and inspection issues.

Requirements

High school diploma or equivalent required; associate or bachelor’s degree preferred. Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position may be considered.
Three or more years of administrative or coordination experience, with at least one year leading or supervising others preferred.
Experience pulling permits and scheduling inspections and jobs required.
Computer literate with working knowledge of Microsoft Office (Word, Excel, PowerPoint) and ServiceTitan or a similar system.
Outstanding communication and customer service skills.
Eligible to legally work in the United States; must be at least 18 years of age.
Must successfully complete a background check and drug screen.
Ability to thrive in a team environment.

Nice To Haves

Previous experience in the new construction industry preferred.
Ability to speak Spanish preferred but not required.

Responsibilities

Set clear expectations for the project coordinators and follow up consistently.
Assign and balance coordinator workloads across locations so no branch falls behind.
Own performance reviews for the coordinator team as defined by policy.
Recommend persons to be hired, disciplined, discharged, or promoted.
Train new coordinators on file setup, portals, permits, and ServiceTitan.
Set and enforce a consistent job setup process across all branches.
Confirm files, layouts, and permits are in place before jobs reach the field.
Serve as the escalation point for builder portal, permit, and inspection issues the coordinators cannot resolve.
Keep ServiceTitan job files accurate and complete across the team.
Review daily job and batch routing to accounting for accuracy and timeliness.
Confirm escrow accounts and credit card logs are maintained correctly across locations.
Handle escalated builder relationships and keep field leadership informed.
Work with field supervisors so schedules and job readiness stay aligned.
Report setup issues and trends to the Director of Construction.
Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
Ensure regular and reliable attendance.
Ensure compliance with all company policies and procedures.
Responsible for special projects as requested by management and other duties/responsibilities as assigned to meet the ongoing needs of the organization.