RN Wellness Visit Coord

Ochsner Clinic Foundation•Union, NJ

About The Position

This role provides direct and indirect patient care during wellness visits, addressing psychosocial, physical, and preventive health needs. The coordinator communicates with patients, families, and the care team to arrange services before the provider’s face-to-face visit, following regulatory guidelines and clinic policies under the supervision of a nurse practitioner or physician. The position supports wellness visits from preparation through documentation, including determining eligible preventive services, patient and family education, appointment setup, paperwork preparation, and ensuring the provider has information needed for accurate billing. The role also focuses on identifying chronic disease diagnoses, particularly Hierarchical Condition Categories (HCC), and may assist providers with procedures. Duties are performed in a patient-care healthcare setting, with routine exposure to blood, body fluids, tissue, communicable diseases, and potential exposure to hazardous medications or waste. The job description states that other related duties may be assigned and that responsibilities may change.

Requirements

Graduate of an accredited school of nursing.
Three years of nursing experience.
Current registered nurse (RN) license in the state of practice.
Current Basic Life Support (BLS) certification from the American Heart Association.
Good organizational and time-management skills; ability to work independently and demonstrate sound judgment.
Good interpersonal skills.
Ability to work with and maintain confidential information.
Ability to work in a fast-paced environment with minimal supervision.
Ability to meet the physical demands of medium work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to work in a patient-care healthcare environment with routine exposure to blood, body fluids, tissue, and communicable diseases, and potential occupational exposure to hazardous medications or waste.

Nice To Haves

Experience in a home health or clinic setting.

Responsibilities

Provide direct patient care, evaluate outcomes, assess risk factors and patient needs, and consult with other health team members as required under NP and/or physician supervision.
Use appropriate Medicare/Medicare Advantage portal tools to determine which preventive services a patient qualifies for.
Educate patients and families about eligible preventive services and available resources.
Ensure continuity by setting up the correct appointment type, preparing visit paperwork, and performing wellness visit activities according to policy.
Ensure the provider has documentation needed for correct and complete billing after the face-to-face portion of the encounter.
Assist the provider with technical and manual procedures as needed, under NP and/or physician supervision.
Identify and address chronic disease diagnoses, particularly Hierarchical Condition Categories (HCC), to support risk management and comprehensive patient care.
Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permission, and adapting communication style.
Perform other related duties as assigned.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Comply with the employer’s Compliance & Privacy Program and Standards of Conduct, including promptly reporting suspected unethical conduct or patient, employee safety, privacy, or other compliance concerns.