RN Wellness Nurse

Masonicare Corp•Wallingford, CT

2d•Onsite

About The Position

Oversees all aspects of the Wellness Department which assist older adults in attaining and maintaining their maximum potential to live safely and age in place in their own home setting. He/She provides oversight of the healthcare/assisted living needs of Ashlar Village independent living residents. The Wellness Nurse acts as a primary resource for the program members for information, support and advocacy. He/she functions as the conduit between clients and Masonicare staff across the continuum for service optimization. He/She successfully manages the coordination of members’ needs for services and the delivery of appropriate Wellness services, while achieving high member satisfaction.

Requirements

Bachelor’s Degree REQUIRED.
At least 3 years’ experience serving seniors in a professional capacity, including special focus on issues related to aging services, the care of older adults and community resources.
Current RN license
CPR certification preferred

Nice To Haves

Healthcare sales experience is strongly preferred.

Responsibilities

Represent Masonicare professionally and graciously.
Become well informed about the Masonicare mission, continuum and culture.
Set a tone of competence, caring and hospitality, whether on the phone or in person.
Develops and cultivates a network of sub-contracted service providers.
Interviews, selects and negotiates contracts with all service providers, including home care agencies, transportation providers, etc. necessary to ensure exceptional delivery of services.
Obtains and reviews required documents from prospective service providers to ensure they meet program standards and compliance.
Manages the referrals within the Masonicare continuum and through outside-preferred vendors.
Conducts new member meetings.
Ensures that new members are welcomed into the program quickly and efficiently.
Manages the successful placement of appropriate services to address members’ needs.
Communicates with members regarding members’ financial responsibilities.
Creates and consistently improves internal processes and timeliness of referrals to ensure customer satisfaction.
Follows up with members to determine their satisfaction with services.
Solves problems and identifies solutions to member problems, concerns, and requests.
Works collaboratively with community based sales/marketing/business development team to promote program successfulness.
Collaborates with Masonicare’s Nurse Liaisons, Community Liaisons, and other sales team resources to follow up with members in the hospital, in rehab centers or at home to determine the need for services and to provide reassurance.
Responsible for networking activities within the market area designed to enhance community awareness of the program.
Assist ALSA staff with Call for Aide response and reporting for calls that come through the 24-hour call-in line that may be used by members and their families to communicate a problem, concern or request for service. Timely follow up required.
Educates and communicates effectively with members and their families to understand the services and supports available to assist them in attaining and maintaining their maximum potential to live safely, and age in place in their home setting.
Develops and presents informational seminars to groups of prospective members, Masonicare Leadership, etc., ensuring program awareness and accessibility.
Attends meetings, and performs other special projects or task as assigned.
Documents accurate, pertinent and comprehensive information in a timely and concise manner in the client service record.
Participates in educational programs, in services, meetings and workshops and utilizes current literature to enhance professional skills and knowledge.
Responsible for account set up in relation to maintaining billing, census, Smart Program Tasks, and month end reconciliation to maintain billing.
Responsible for reviewing monthly audit reports to confirm all charting, billing, and data is accurate.
Filing, scanning, uploading documents for residents into PCC
Under the supervision of the ALSA Director, provides for oversight of the organization, including ALSA tasks performed, and process as it relates to the SMART Program; Build relationships with independent living residents and their families and ongoing cultivation of a strong relationship to ensure that there is a bond of trust with resident’s families.
COVID support and education on quarantine, testing, vaccinations for residents
Performs other duties as assigned.