RN - Utilization Management Analyst

University of Missouri Health CareColumbia, MO
$68,265 - $100,401Hybrid

About The Position

MU Health Care is looking for a Utilization Management Analyst RN to join our team. The ideal candidate will possess exceptional communication skills, the ability to collaborate effectively with healthcare teams, and a deep understanding of government and private insurance payer guidelines. Your role will involve overseeing patient admissions, conducting reviews, and ensuring that care is medically necessary and efficient. You'll play a vital role in maximizing reimbursements for hospital services, all while advocating for patients and educating both staff and physicians on utilization issues. Join us in making a difference in healthcare while enhancing your clinical expertise and critical thinking skills. This is more than a job; it's a chance to shape the future of healthcare at MU Health Care.

Requirements

  • Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.
  • Two (2) years of hospital clinical experience or two (2) years of current utilization review experience.
  • Excellent written and verbal communication skills.
  • Knowledge of government and private insurance payer guidelines and regulations.
  • Knowledge in the application of InterQual and/or Milliman Criteria.

Nice To Haves

  • Experience in tertiary care and/or a teaching hospital.
  • Experience in conflict resolution strongly desired.
  • Additional license/certification requirements as determined by the hiring department.

Responsibilities

  • Monitor unscheduled admissions to ensure appropriate patient type, timely notification of payor, and identify appropriate target LOS.
  • Pre-certify/preauthorize process as assigned.
  • Monitor 23-hour observation to ensure conversion to inpatient status if appropriate or discharge.
  • Assist with denial and appeal process. Document avoidable delays/days.
  • Monitor and develop plans of action for patients with extended LOS over that allowed by the benefit plan.
  • Monitor admissions according to all third-party criteria.
  • Perform retrospective reviews as necessary.
  • Collaborate with payor reviewers to ensure appropriate utilization of resources.
  • Provide formal and informal education/in-services to staff and physicians on utilization issues.
  • Assist with the development/revision of policies, procedures, and service standards.
  • Participate in ongoing efforts to improve the utilization management process and CQI activities as assigned.
  • Maintain current knowledge of payor criteria/policies related to utilization of resources.
  • Audit charts per request of Patient Accounts and Revenue Recovery. Compile data and statistics for monthly and annual reporting.
  • Maintain clinical expertise in Medical-Surgical, Pediatric, and Psychiatric clinical care. Escalate payer issues to attending physicians and hospital leadership.
  • Actively collaborates with the health care team regarding the course of care delivery to ensure timely discharge. Serve as liaison between the payer and the physician.
  • Utilize medical discernment and critical thinking skills on a case-by-case basis as required for reimbursement maximization.
  • Participate in formal education of payer criteria policies to medical students and Residents.
  • May complete unit/department specific duties and expectations as outlined in department documents.

Benefits

  • Health, vision and dental insurance coverage starting day one
  • Generous paid leave and paid time off, including ten holidays
  • Multiple retirement options, including 100% matching up to 8% and full vesting in three years
  • Tuition assistance for employees (75%) and immediate family members (50%)
  • Discounts on cell phone plans, rental cars, gyms, hotels and more
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