Utilization Management RN

UR Thompson HealthCanandaigua, NY
$35 - $47Onsite

About The Position

Explore the Thompson difference and apply today! UR Medicine’s Thompson Health is the premier healthcare provider in the Finger Lakes region. You will enjoy a competitive salary and generous benefits, free onsite parking, an excellent staffing model and a modern, caring, high-tech environment.

Requirements

  • Registered Nurse in NYS
  • A.A.S. in Nursing
  • B.S. in Nursing or other Health related field or willingness to get one within 5 years of employment.
  • Minimum 5 years of acute nursing experience.
  • Experience working with physicians in a collaborative supportive manner.
  • Knowledgeable in the use of nationally recognized criteria or willingness to learn.
  • Knowledgeable in reimbursement methodologies & interpretation of payer contracts or willingness to learn.
  • Experience with computer applications including Microsoft Office.
  • Demonstrated Knowledge or willingness to learn: Utilization Management principles including knowledge of various regulatory and payer specific requirements.
  • Clinical Knowledge: Proficiency in clinical criteria and understanding of medical treatments and interventions.
  • Critical Thinking: Ability to assess the appropriateness and medical necessity of treatment requests.
  • Regulatory Awareness: Knowledge of state and federal regulations guiding the authorization, denial, and appeal processes.
  • Communication Skills: Effective interaction with providers, HIM professionals, Social Workers, nursing staff, patients, caregivers, and insurance companies.
  • Documentation Skills: Accurate and thorough documentation to support clinical decisions and ensure compliance.
  • Analytical Skills: Ability to collect, analyze, and maintain data on the utilization of medical services and resources.
  • Demonstrate attention to detail in all aspects of documentation and review processes.
  • Prioritize tasks effectively to manage multiple responsibilities and deadlines.
  • Adapt to changing situations and regulatory requirements in the healthcare environment.
  • Patient Advocacy: Ensuring patients receive appropriate and cost-effective healthcare services.
  • Collaboration: Working effectively with interdisciplinary teams to ensure quality patient outcomes.
  • Adaptability: Staying up to date with changes in healthcare regulations and best practices.
  • Lives the CARES values at all times.

Nice To Haves

  • Prefer Utilization Review or Clinical Documentation Specialist experience.
  • Preferred experience with Epic.
  • Preferred experience in writing effective appeal letters.

Responsibilities

  • Perform extensive record review in accordance with state regulations, ensuring compliance with changes affecting Utilization Management and Clinical Documentation Improvement.
  • Assess the appropriateness and medical necessity of treatment requests on a prospective, concurrent, and retrospective basis.
  • Collaborate with providers to determine appropriate admission status and potential changes using critical thinking skills and recognized criteria.
  • Interact frequently with providers, HIM professionals, Social Workers, nursing staff, patients/patients' caregivers, and insurance companies.
  • Review medical records to improve clinical documentation, representing the severity of illness, risk of mortality, and patient complexity.
  • Perform utilization review in accordance with state regulations, ensuring compliance with changes affecting Utilization Management.
  • Collaborate with providers to determine appropriate admission status and potential changes.
  • Assess the appropriateness and medical necessity of treatment requests for utilization review on a prospective, concurrent, and retrospective basis.
  • Review patient records and evaluate progress, obtaining necessary medical reports and treatment plan requests.
  • Review medical records to improve the quality of clinical documentation, representing the severity of illness, risk of mortality, and patient complexity.
  • Provide review information to payers as requested.
  • Perform retroactive reviews for assigned denials and monitor steps throughout the denial process.
  • Write effective appeal letters and inform appropriate departments of outcomes.
  • Work with Medical Staff, Case Management/Social Work, Clinical Quality, and interdisciplinary care team to ensure quality patient outcomes through appropriate utilization of hospital resources.
  • Collect, analyze, and maintain data on the utilization of medical services and resources to identify trends and opportunities for improvement.
  • Serve as primary contact for Utilization Management related issues, both internally and externally.
  • Assess quality and clinical risk issues on a concurrent basis, reporting quality of care issues as identified.
  • Provide education to medical staff, department leaders, medical offices, and associates on Utilization Management principles, including the use of InterQual & Milliman criteria and CMS regulations.
  • Actively participate in committees and workgroups related to Utilization Management, Length of Stay Management, Readmissions and Observation services.
  • Collaborate and assist the manager in executing a Quality and Safety model, integrating regulatory mandates, and providing training for JC readiness.
  • Participate in team meetings and staff education in the Utilization Management process and Clinical Documentation Improvement Program.

Benefits

  • competitive salary
  • generous benefits
  • free onsite parking
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