RN Triage - Dermatology Clinic

Sanford Health•Grand Forks, MN

2d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This full-time Registered Nurse (RN) position is based at the East Grand Forks clinic, supporting the dermatology team three days a week, with one day of floating between the Grand Forks and East Grand Forks clinics. The role offers a great work/home life balance with clinic hours Monday to Friday, 8:00 am to 5:00 pm, and no nights, weekends, or holidays, plus one day off each week. A $15,000 sign-on bonus is available for eligible new hires. This opportunity is ideal for those seeking variety, strong team support, and the chance to make a real impact in a rural community. The primary function of this role is to answer patient inquiries over the telephone, assessing the severity of symptoms and medical needs using triage algorithms.

Requirements

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state
Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside
Within first 30 days of employment, all requirements to obtain license needed for role is completed
Obtains and subsequently maintains required department specific competencies and certifications

Nice To Haves

Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA)
Bachelor’s Degree in nursing preferred
One year of healthcare experience preferred

Responsibilities

Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms
Guides the patient to the appropriate level of care
Schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians
Documents information provided to patients during triage in health record systems
Records patients health conditions for follow-up patient care
Maintains and develops triage protocols
Ensures patients' healthcare information is updated on time
Answers inquiries through multiple variations of technology, depending on department
Educate patients based on calls that come in