Hybrid Clinic Triage RN

Cardiac Study Center•Spokane, WA

1d•Hybrid

About The Position

At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care. We are a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you will have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day. As a Registered Nurse at our cardiology outpatient clinic, you will be instrumental in assessing and educating patients on their cardiac health, guided by our physicians. Your role includes telephone triage, emergency assistance, individualized patient education, and collaboration with the healthcare team to ensure optimal patient care and outcomes. This position is a blend of clinical excellence and compassionate patient interaction, offering nursing professionals a dynamic and fulfilling work environment. It's a vibrant period for nurses at Cardiac Study Center/ Pulse Heart Institute as we embark on a path toward becoming a premier nursing organization. We are fostering a culture where nurses play a pivotal role in clinical decisions, enjoy strong connections and open dialogue with peers, and receive ample support for professional growth, all while gaining a clear vision of nursing's future at Cardiac Study Center/ Pulse Heart Institute.

Requirements

Educational Background: Completion of an accredited nursing program.
Licensing: An active Washington Registered Nurse License at the time of hire.
Certification: National Provider BLS certification from the American Heart Association, obtained before starting.
Experience: Ideally, you have at least 1 year of nursing experience.

Nice To Haves

Specialized Experience: 1 year of experience in cardiology, PCU, ICU, or ER/ED
Additional Experience: 2 years of RN experience in an outpatient or hospital setting
Multi-State Compact License: not required at the time of hire, but must be obtained within 6-months from the date of hire (we will reimburse you for the cost).

Responsibilities

Conduct telephone triage to assess patient needs, prioritize calls based on urgency, and respond promptly to emergent, urgent, and non-urgent inquiries.
Develop and deliver individualized patient education programs focused on diagnosis, procedures, and treatment plans to enhance patient understanding and care.
Collaborate closely with physicians and healthcare teams to ensure seamless communication and the highest standards of patient care.
Serve as a cardiac health resource and educator for office staff and the broader community, promoting awareness and understanding.
Monitor and manage abnormal test results, facilitating appropriate referrals and follow-ups while maintaining meticulous documentation of all patient interactions and care provided.