RN Shift/House Coordinator - Full Time Nights

Mercy Crystal Lake Hospital & Medical CenterCrystal Lake, IL
Onsite

About The Position

Responsible for hospital operations when administration is not present. This role provides leadership for nursing units and other hospital departments during disaster situations. The coordinator reviews staffing needs, organizes and directs personnel, investigates and resolves administrative problems, and offers input into staff evaluations. They coordinate educational offerings, respond to and critique crisis situations, supervise staff, and assist in monitoring nursing unit budgets. The role also manages human resources, safety, and risk management issues, and assists in the implementation and evaluation of nursing initiatives. The coordinator is highly visible, rounding with charge nurses and others, and rounding on patients and families as needed. They serve as a role model for service recovery and encourage front-line partners to participate in this process. Additionally, they coordinate patient admissions, discharges, and transfers, serve as incident commander during disaster operations, and participate in preparedness education and nursing leadership sessions. The RN Shift/House Coordinator acts as a resource for staff, physicians, and other hospital personnel, assists with complex patient care, counsels in times of crisis, and accesses appropriate resources. They may also assist with organ procurement, completion of death packets, coordinating emergency procedures, and procuring necessary supplies and medications. The role requires adherence to hospital policies and values.

Requirements

  • Graduate of an accredited nursing program.
  • BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program.
  • Licensed as an RN in the state of practice.
  • CPR-BLS.
  • Good interpretive and analytic skills.
  • Must have planning and organizational skills.
  • Excellent interpersonal and communication skills.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.
  • Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Change Management - Communicates changes effectively and in a positive manner.
  • Supports decisions of administration and the Nursing Practice Council.
  • Delegation - Delegates work assignments, matching the responsibility to the person.
  • Leadership - Exhibits confidence in self; Inspires and motivates others to perform well; Accepts feedback from others; Frequently provides positive reinforcement and recognition to others.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation - Sets and achieves challenging goals; Supports the Culture of Excellence; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Self-directed in daily work routine, remaining productive during work hours.
  • Planning and Organizing - Uses time efficiently; Sets goals and objectives; able to plan through the shift to assure safe and quality outcomes.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Addresses and reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner and patient safety, such as lifts and gait belts.
  • Adaptability - Adapts to changes in the work environment.
  • Attendance and Punctuality - Is consistently at work and on time, ready to accept assignment.
  • Dependability - Follows instructions, collaborates with leadership planning and direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Seeks out educational opportunities.
  • May include color blind test (per department guidelines).

Nice To Haves

  • ACLS desired.
  • If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.
  • May require specific years of applicable experience to qualify (per department guidelines).

Responsibilities

  • Provides leadership for nursing units in the absence of department directors.
  • Provides leadership for other hospital departments in the absence of department directors during disaster situations.
  • Reviews staffing needs for next 24 hours and makes necessary staffing adjustments for all nursing units.
  • Organizes, directs and collaborates with personnel on assigned shifts.
  • Investigates and resolves administrative problems and complaints and refers unusual problems to department directors or administration.
  • Offers input into the evaluations of nursing staff.
  • Coordinates educational offerings for assigned shifts.
  • Responds, coordinates and critique crisis situations.
  • Supervises staff, assesses their needs, identifies educational opportunities, and communicates with unit leadership.
  • Assists in maintaining and monitoring Nursing unit budgets, identifying opportunities to reduce costs.
  • Manages and assists in the resolution of opportunities related to human resources, and safety and risk management issues.
  • Assists in implementation and evaluation of nursing initiatives.
  • Aware of and collaborates in performance improvement and quality initiatives for the nursing departments.
  • Highly visible to partners, rounding with charge and lead nurses at least once per shift and others as able throughout the assigned shift.
  • Rounds on patients and families as requested/needed with attention to high-risk patients.
  • Rounds on at least one patient and family per shift.
  • Role model service recovery as appropriate.
  • Encourages and acts as a resource for front-line partners to participate in the service recovery process.
  • Coordinates patient admissions, discharges and transfers and work assignments of nursing staff to meet patient and unit needs.
  • Serves as incident commander until the administrator on call arrives for Disaster Operations Plan.
  • Participates in on-going Disaster Preparedness education.
  • Participates in nursing leadership educational sessions quarterly.
  • Acts as a resource person for nursing staff, physicians and other hospital personnel.
  • Assists with complex patient care situations.
  • Counsels patients, families, and staff in time of crisis.
  • Accesses appropriate resources.
  • As a designated Organ Procurement Requester assists with procurement of organs to be donated.
  • Assists with completion of the death packet and process as needed.
  • Contacts OR staff for emergency OR procedures; assists Maternity staff in obstetrical emergencies, including assisting with coordinating resources for emergency surgeries; coordinates resources from Central services and Radiology for such cases.
  • Assists in procurement of supplies, nourishment for staff , physicians or patients, medical records and medications as needed.
  • Familiar with and assists with the delivery of care in accordance with the hospital and departmental Mission, Vision, and Values.
  • Interprets and enforces institution policies.
  • Directly supervises employees in the hospital in the absence of administration.
  • Fulfills leadership responsibilities in accordance with the organization's policies and applicable laws.

Benefits

  • Medical
  • Dental
  • Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities
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