RN, Patient Navigator, Bone and Joint Service Line

American Addiction CentersBermuda Run, NC
$41 - $62Remote

About The Position

This is a full-time, remote position for a Registered Nurse (RN) Patient Navigator within the Bone and Joint Service Line at Wake Forest Baptist Medical Center. The role focuses on providing patient and family-centered care, coordinating services, and acting as a patient advocate throughout the continuum of care. The position requires a BSN, at least two years of RN experience in the specialty, and current RN licensure. The Patient Navigator will be responsible for utilizing the nursing process, identifying clinical priorities, documenting patient data, implementing outreach efforts, and contributing to the quality improvement of the Navigator Program. The role also involves working with community-based service providers to address needs and provide education. The position requires strong problem-solving, decision-making, and critical thinking skills, with expertise in MS Office. Bilingual fluency in Spanish is a plus.

Requirements

  • Graduate from an accredited school of nursing, BSN required.
  • Minimum two years' experience as a registered nurse in the specialty required.
  • Current licensure to practice as Registered Nurse in applicable state.
  • BCLS required.
  • Requires problem solving, decision making and critical thinking.
  • Ability to work in a self-directed environment and with leading teams.
  • Demonstrates ability to work in fast-paced environment with multiple interruptions.
  • Expertise in MS Office.

Nice To Haves

  • Certification as an RN preferred.
  • Bilingual preference with fluency in Spanish desirable.

Responsibilities

  • Utilizes the nursing process to provide patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs.
  • Provides for the assessment, development of nursing diagnoses, outcome identification, planning, implementation of interventions, coordination of care, health teaching and promotion and evaluation of goals and interventions consistent with the policies of WFBMC.
  • Coordinates the effective and efficient delivery of patient care services through the application of care management principles.
  • Identifies clinical priorities and initiates action to improve patient outcomes.
  • Acts as a patient advocate throughout the continuum of care including all patient settings and in the community.
  • Documents in accordance with departmental reporting standards.
  • Collects and maintains up to date and accurate program data and documentation according to program standards.
  • Delivers reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
  • Implements outreach efforts to establish and maintain positive working relationships with key community agencies, serves as community liaison and educator in underserved communities.
  • Demonstrates the ability to function in a professional setting through active participation in a professional practice model.
  • Participates in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking.
  • Communicates effectively to promote sharing of information throughout the continuum of care and as an effective member of the healthcare team.
  • Responsible for ongoing evaluation and quality improvement of the Navigator Program and will track all activity as defined by the departmental and program standards.
  • Works closely with community based service providers to identify and address community needs for services and education regarding prevention and/or early detection, medications and first aid available.
  • Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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