RN, Patient Educator-Nephrology

ChenMed•Hampton, VA

1d•$76,732 - $109,617•Onsite

About The Position

The Patient Educator, Specialty (RN) collaborates with medical practitioners and leaders to integrate chronic disease education into care plans for a specialized patient population. The role promotes patient and family involvement in care and decision-making, provides direct specialty nursing services as needed, and develops and delivers clinical education to improve disease knowledge and engagement and reduce hospital and emergency room admissions. This position supports all five Tidewater offices—Virginia Beach, Norfolk, Portsmouth, Newport News, and Hampton—and requires daily on-site work. The schedule is Monday through Friday, and mileage is reimbursed. Local, regional, and nationwide travel may be required up to 40% of the time.

Requirements

Valid, active RN license.
At least 3 years of dialysis experience.
Teaching or training experience.
Basic Life Support (BLS) certification.
Fluency in spoken and written English.
Ability and willingness to travel locally, regionally, and nationwide up to 40% of the time.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
Strong knowledge of general nursing and nursing education functions, practices, processes, procedures, techniques, and methods.
Excellent communication and interpersonal skills.
Skill in gathering, analyzing, and interpreting information.
Strong customer service orientation.
Ability to work across multiple centers of expertise and with stakeholders at different levels.
Ability to identify problems and recommend solutions.
Ability to establish priorities and coordinate work activities.
Attention to detail.
Ability to work effectively independently and as part of a team.
Strong business acumen and acuity.
Ability to exercise independent judgment.

Nice To Haves

Nursing Compact license.
Teaching or training experience in clinical or patient education.
Experience working with geriatric patients.
Certified Nurse Educator (CNE) or similar nursing certification.

Responsibilities

Provide chronic disease education to a specific patient population and coordinate care among primary care physicians, community specialists, vendor services, and hospitals.
Monitor chronic disease program performance across multiple medical centers, identify gaps, and implement improvements in patient and quality outcomes.
Assist in developing quality improvement and management strategies related to disease education.
Collaborate with medical center leaders and primary care physicians to assess needs and develop and implement patient education programs.
Educate patients and family members while considering cultural and religious practices, emotional barriers, motivation, physical or cognitive limitations, language barriers, and readiness to learn.
Identify opportunities to reduce fragmentation of healthcare.
Support informed healthcare decisions by ensuring patients and family members understand the patient's health status.
Assess how patients and family members are coping with the patient's health status, prognosis, and outcomes, and adapt communication as needed.
Promote healthy lifestyles to improve patients' overall health.
Select, adapt, and individualize educational materials to suit patients' age, culture, religious practices, language, and other needs.
Document patient care services in charts and department records in accordance with internal policies and applicable laws and regulations.
Study, evaluate, and redesign processes to improve quality, implementing changes as needed.
Coordinate care with transitional care teams and case management to reduce hospitalizations and lengths of stay.
Build trusting relationships with internal and external stakeholders to identify opportunities and develop remediation strategies.
Perform other duties as assigned or modified at the manager's discretion.