The RN or LPN provides telephone triage for a fast-paced Urology clinic. The role answers patient inquiries, assesses the severity of symptoms and medical needs using triage algorithms, and educates patients based on incoming calls. It guides patients to the appropriate level of care and schedules appointments with healthcare providers, facilities, or physicians. The role documents information provided during triage in health record systems, records health conditions for follow-up care, maintains and develops triage protocols, and ensures patient healthcare information is updated on time. Inquiries may be handled through different technologies, depending on the department. The position is part-time, scheduled for 24 hours per week, with a day shift. The department's stated hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends or holidays. The RN wage range is $29.50 to $44.50; the LPN wage range is $21.00 to $29.50. Experience is credited to the wage range.
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Job Type
Part-time
Education Level
No Education Listed