RN Onsite Health Coach

Cigna Group•East Longmeadow, MA

4d•Onsite

About The Position

Evernorth Direct Health provides custom care delivery and wellness services through Wellness Centers, Health Coaching, Wellness Events, and COVID-19 solutions. The RN Onsite Health Coach provides face-to-face coaching and support to customers at an onsite location, helping them identify health needs, establish personalized health improvement plans, and work toward evidence-based goals. The role empowers customers to participate actively in their health outcomes and helps them address barriers to better health. The Health Coach also supports wellness programming and site events, which may include group coaching, wellness challenges, health seminars, open enrollment, wellness committee facilitation, flu shot events, and health fairs. The role may conduct biometric screenings and use screening results and motivational interviewing techniques to support improved clinical outcomes. The coach collaborates with client and internal matrix partners to support the client’s overall health and wellness strategy.

Requirements

Active, unrestricted RN license in the respective state, with the ability to maintain active licensure.
At least 3 years of experience in the health and wellness field, with strong clinical skills.
At least 1 year of health coaching or health education experience.
Current ACLS/BLS/CPR/AED certification.
High energy level and dynamic presentation skills.
Demonstrated ability to serve as a positive role model for healthy behaviors and passion for health improvement.
Ability to work independently and maintain a customer-centric focus.
Ability to collaborate proactively and professionally with the client and other matrix partners.
Proven administrative abilities and strong computer and software application skills.

Nice To Haves

Chronic disease management experience.
Motivational interviewing training or experience.
Smoking cessation and diabetes experience.

Responsibilities

Provide onsite, face-to-face customer coaching and support.
Identify customer health education needs through targeted health assessment activities.
Refer customers to other Cigna clinical programs or client-specific programs as clinically appropriate.
Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support progress toward those goals.
Empower customers to become active participants in their health outcomes and assist them in overcoming barriers to better health.
Lead and support health and wellness promotional activities, including group coaching, wellness challenges, and health-related seminars.
May perform biometric screenings, including finger sticks, blood pressure, and body composition measurements.
Use biometric values and motivational interviewing techniques to collaborate with customers and improve clinical outcomes.
Support health-related site events, including open enrollment, wellness committee facilitation, flu shot events, and health fairs.
Collaborate with matrix partners to support the aligned client’s overall health and wellness strategy.
Understand and own clinical targets and outcome measurements, and develop action plans that drive clinical value for customers and clients.