About The Position

The Prevea Oncology Navigator assists with developing and maintaining an Oncology Navigation Program. The role works collaboratively with internal and external departments to establish consistent work standards, identify community resources, and coordinate education platforms accessible to all patient types. The navigator helps develop and maintain quality and patient satisfaction metrics and collaborates with patient populations and providers to support quality, efficient, and cost-effective healthcare services. Under general administrative direction, the navigator educates patients about their illness and planned treatment and partners with the healthcare team to manage transitions of care among Prevea, HSHS, and medical and radiation oncology partners. The position is 32 hours per week and benefit eligible. Travel is 5%.

Requirements

  • Graduate of an accredited nursing program.
  • Current Wisconsin RN license or compact equivalent upon hire; nurses must maintain or update their primary state of residence to Wisconsin to remain eligible under the compact.
  • Obtain AAON certification within the timeframe guided by AAON.
  • CPR/BLS certification for Healthcare Providers from an approved program or Prevea-sponsored program upon hire.
  • Strong problem-solving skills.
  • Ability to work independently and as part of a team.
  • Ability and desire to acquire knowledge in the specialty area.
  • Ability to build work and patient relationships with patients and peers.
  • Effective interpersonal skills, strong written and oral communication, and strong listening skills.
  • Understanding of community resources for cancer care.

Nice To Haves

  • Bachelor’s Degree in Nursing (BSN).
  • 1–3 years of oncology experience.

Responsibilities

  • Assist and support the goals of the oncology navigation program, including adapting documentation platforms, defining metrics by tumor site, and supporting oncology navigator onboarding.
  • Collaborate with providers and staff to develop standardized protocols and workflows that address oncologic needs and gaps in care.
  • Assess barriers to care, including population issues, care gaps, and lack of resources, and collaborate with internal and external departments to address social determinants of health.
  • Coordinate and facilitate care for seamless delivery between internal and external departments.
  • Advocate for patients and provide social support to promote patient-centered care and meet patient expectations.
  • Attend tumor board as a patient advocate.
  • Participate in community outreach for cancer prevention and education.
  • Participate in survivorship programs and surveillance follow-ups.
  • Perform telephone triage and communicate with patients and providers within an appropriate timeframe.
  • Provide patient education using nursing judgment within the scope of licensure and triage patients to the appropriate setting.
  • Use the EMR to research and document care plans.
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