About The Position

The Prevea Oncology Navigator assists in developing and maintaining an Oncology Navigation Program. The role works collaboratively with internal and external departments to establish consistent work standards, identify community resources, and coordinate education platforms that are accessible to all patient types. The navigator helps develop and maintain quality and patient-satisfaction metrics and collaborates with patients and providers to deliver quality, efficient, and cost-effective healthcare services. Under general administrative direction, the navigator provides education about patients’ illnesses and planned treatments. The role partners with the healthcare team to manage transitions of care among Prevea, HSHS, and Medical and Radiation Oncology partners. This position is 32 hours per week and is benefit eligible.

Requirements

  • Graduate of an accredited nursing program.
  • Current Wisconsin RN license or compact equivalent; nurses must maintain or update their primary state of residence to Wisconsin to remain eligible under the compact.
  • Obtain AAON certification within the timeframe guided by AAON.
  • Basic Life Support (CPR/BLS) certification from an approved program or a Prevea-sponsored program, required upon hire.
  • Ability to demonstrate strong problem-solving skills.
  • Ability to work independently and as part of a team.
  • Ability and desire to acquire knowledge in the specialty area.
  • Ability to build working relationships with patients and peers.
  • Effective interpersonal skills, strong written and oral communication, and strong listening skills.
  • Understanding of community resources for cancer care.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • 1–3 years of oncology experience.

Responsibilities

  • Assist and support the goals of the oncology navigation program.
  • Adapt documentation platforms, define metrics by tumor site, and support onboarding of oncology navigators.
  • Collaborate with providers and staff to develop standardized protocols and workflows addressing oncology needs and gaps in care.
  • Assess barriers to care, including population issues, care gaps, and lack of resources, and work with internal and external departments to address social determinants of health.
  • Coordinate and facilitate seamless care between internal and external departments.
  • Advocate for patients and provide social support to ensure patient-centered care and meet patient expectations.
  • Attend tumor boards as a patient advocate.
  • Participate in community outreach for cancer prevention and education.
  • Participate in survivorship programs and surveillance follow-ups.
  • Perform telephone triage and communicate with patients and providers within an appropriate timeframe.
  • Provide patient education using nursing judgment within the scope of licensure.
  • Triage patients to the appropriate setting.
  • Use the EMR to research and document care plans.

Benefits

  • Benefit eligible
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