RN Oncology Case Manager MGH

Mass General Brigham•Waltham, MA

4d•$42 - $108•Remote

About The Position

The ambulatory oncology case manager is a vital link in helping patients access services and treatments throughout the cancer care journey. This is a fully remote role with a care team responsible for coordinating services patients need at home, including visiting nurse services, hydration, oxygen, and durable medical equipment. The team also obtains prior authorizations for certain medications and treatments and documents coordination in the electronic health record to keep the patient’s care providers informed. The case manager collaborates with physicians, advanced practice providers, ambulatory practice nurses, pharmacies, outside vendors and agencies, patients, and families. The role calls for foundational oncology knowledge, a willingness and ability to learn insurance regulations—including state and federal Medicare and Medicaid policies—and training in the needs of diverse oncology populations, including patients with solid tumors, hematologic malignancies, bone marrow transplants, classical hematology, and sickle cell disease. The ideal candidate demonstrates strong patient advocacy and professional communication. The position is scheduled for four five-hour shifts per week, totaling 20 hours. It is remote, regular employment, and a day shift. The role requires patient care and includes interpreting medical care plans, assessing patients’ clinical decision-making regarding nursing care, ensuring safe and competent nursing care, providing individualized care, and evaluating care for groups of patients.

Requirements

At least 3 years of registered nurse oncology experience is strongly required.
Associate’s degree in nursing is required; experience cannot substitute for the degree.
Current Registered Nurse state license is required.
Familiarity with the principles and skills needed for practical nursing to provide patient care and treatment.
Knowledge of care required by the age groups served.
Ability to maintain confidentiality and secure sensitive information.
Knowledge of medical terminology.
Excellent verbal and communication skills.
Ability to accurately screen and triage acute patients.
Foundational knowledge in oncology care and willingness and ability to learn insurance regulations, including state and federal Medicare and Medicaid policies.

Nice To Haves

Bachelor’s degree in nursing is preferred.
One year of medical oncology experience is strongly preferred.
Training or knowledge relating to oncology populations including solid tumors, hematologic malignancies, bone marrow transplants, classical hematology, and sickle cell disease.

Responsibilities

Coordinate home-based services, including visiting nurse services, hydration, oxygen, and durable medical equipment.
Obtain prior authorizations for certain medications and treatments.
Document care coordination in the electronic health record.
Collaborate with physicians, advanced practice providers, ambulatory practice nurses, pharmacies, outside vendors and agencies, patients, and families.
Interpret plans of medical care and assess patients’ clinical decision-making regarding nursing care.
Ensure nursing care is provided safely and competently; provide individualized nursing care and evaluate care for groups of patients.
Maintain accurate, detailed reports and records.
Administer medications and monitor patients for reactions or side effects.
Record patients’ medical information and vital signs.
Monitor, record, and report symptoms or changes in patients’ conditions.
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Modify patient treatment plans according to patients’ responses and conditions.
Advocate for patients and communicate professionally in interactions.