RN Nurse Manager - MHU, Samaritan Hospital, Troy

Trinity Health•Troy, NY

10h•Onsite

About The Position

Serves as a member of the Behavioral Health Management team. The Manager has accountability for the effective and efficient operation of the MHU Unit. The Manager spends 20% of the time in direct staff supervision and 80% of the time in administrative duties. The Nurse Manager responsibilities include maintaining a high patient satisfaction, ensuring that clinical operations are effective, and overseeing hiring and retention of staff. The Manager will educate staff on organizational goals, patient safety, quality of care, and regulatory requirements. Participate and engage staff in LEAN activities and goals. Collaborate with staff and physicians on achieving throughput metrics. Collaborates with members of the interdisciplinary leadership team and unit staff to ensure department productivity and budget standards are maintained. Coordinates and conducts unit staff meetings with collaboration of the Director. Communicates and collaborates on a regular basis with the Director Achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction. Exercise a leadership style that fosters an environment where the concepts of positive peer relations, team building, collaboration, achievement of consensus and cooperation are integrated within the health team. Develops and supports employees at all levels in a supportive atmosphere, which is open to ideas. Plans for, directs, and/or participates in regularly scheduled meetings and conferences with staff. Informs staff of organizational changes. Seeks to provide a link between management and staff. Interprets organizational goals. Utilizes motivational dynamics to maintain productivity and morale. Allocates responsibility and authority appropriately. Maintains accountability for work by staff and self. Seeks to maintain professional identity of team members. Attends Committee meetings as required Takes timely and appropriate actions to resolve identified issues. Exercises patience and control, especially in difficult or stressful situations; resolves conflicts appropriately. Quality Management Establishes and monitors indicators for quality outcomes. Effectively assesses outcomes from care teams. Collaborates with physicians and quality coordinators to review outcomes and establish targets. Performance Management Oversees the administration of the employee performance review process and supports the process of peer review. Ensures competency of staff and addresses defined learning needs by utilizing appropriate resources within the Patient Care Services and throughout St. Peters Health Care Partners. Ensures appropriate training and skill development is available for professional and technical staff. Financial Management Establishes master staffing based upon historical data, unit of service forecasts, census, acuity, and care hours per patient day requirements. Monitors trends and recommends staffing adjustments based on them. Submits data and rationale to support recommendations. Monitors hours worked, including overtime, for all unit/center personnel. Monitors and controls salary and non-salary budgets and justifies variances. Actively participates in the budget process of Patient Care Services. Makes recommendation for new programs and/or program changes with supporting data justifying the need. Develops and monitors Payroll, Revenue and Expense Budgets based on program of care requirements. Anticipates variances and provides explanation within the required time. Projects Capital Equipment needs and makes recommendation with justification for acquisition. Interprets budget to staff and sets expectations for staff involvement in cost containment. Demonstrates ability to set future fiscal priorities utilizing current budget data. Utilizes budget data in decision making. Develops and monitors Payroll, Revenue and Expense Budgets based on program of care requirements. Anticipates variances and provides explanation within the required time. Projects Capital Equipment needs and makes recommendation with justification for acquisition. Interprets budget to staff and sets expectations for staff involvement in cost containment. Demonstrates ability to set future fiscal priorities utilizing current budget data. Utilizes budget data in decision making.

Requirements

Graduation from a recognized program in professional nursing.
Current New York State license.
Baccalaureate in nursing.
3 years of relevant nursing experience with documented leadership ability.
Broad base of knowledge related to clinical specialization, human resource management, fiscal management, customer relations and performance improvement techniques.
Responsibility and authority for decision making within the area of accountability.
Ability to work with many internal and external customers to problem solve.
Ability to communicate with the Director with updates on department changes.

Nice To Haves

LEAN activities and goals

Responsibilities

Maintain a high patient satisfaction.
Ensure clinical operations are effective.
Oversee hiring and retention of staff.
Educate staff on organizational goals, patient safety, quality of care, and regulatory requirements.
Participate and engage staff in LEAN activities and goals.
Collaborate with staff and physicians on achieving throughput metrics.
Collaborate with members of the interdisciplinary leadership team and unit staff to ensure department productivity and budget standards are maintained.
Coordinate and conduct unit staff meetings.
Communicate and collaborate on a regular basis with the Director regarding achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction.
Exercise a leadership style that fosters an environment of positive peer relations, team building, collaboration, achievement of consensus and cooperation.
Develop and support employees at all levels in a supportive atmosphere.
Plan for, direct, and/or participate in regularly scheduled meetings and conferences with staff.
Inform staff of organizational changes.
Provide a link between management and staff.
Interpret organizational goals.
Utilize motivational dynamics to maintain productivity and morale.
Allocate responsibility and authority appropriately.
Maintain accountability for work by staff and self.
Seek to maintain professional identity of team members.
Attend Committee meetings as required.
Take timely and appropriate actions to resolve identified issues.
Exercise patience and control, especially in difficult or stressful situations; resolve conflicts appropriately.
Establish and monitor indicators for quality outcomes.
Effectively assess outcomes from care teams.
Collaborate with physicians and quality coordinators to review outcomes and establish targets.
Oversee the administration of the employee performance review process and support the process of peer review.
Ensure competency of staff and address defined learning needs by utilizing appropriate resources.
Ensure appropriate training and skill development is available for professional and technical staff.
Establish master staffing based upon historical data, unit of service forecasts, census, acuity, and care hours per patient day requirements.
Monitor trends and recommend staffing adjustments based on them.
Submit data and rationale to support recommendations.
Monitor hours worked, including overtime, for all unit/center personnel.
Monitor and control salary and non-salary budgets and justify variances.
Actively participate in the budget process of Patient Care Services.
Make recommendations for new programs and/or program changes with supporting data justifying the need.
Develop and monitor Payroll, Revenue and Expense Budgets based on program of care requirements.
Anticipate variances and provide explanation within the required time.
Project Capital Equipment needs and make recommendations with justification for acquisition.
Interpret budget to staff and set expectations for staff involvement in cost containment.
Demonstrate ability to set future fiscal priorities utilizing current budget data.
Utilize budget data in decision making.
Standardize and develop policies for areas of responsibility.
Perform formal and informal marketing with public presentations as needed.
Impact patient outcomes, staff effectiveness, customer relations, fiscal outcomes and overall reputation and marketability of services under their direction.